Triggers Based on Custom Fields

Status: Requested 10 Votes
Chris O
Jun 26, 2023 9:47 AM
Joined Mar, 2023 22 posts

I would like to trigger emails and alerts based on the status of a custom field. For example if a custom field is blank, send an alert to account email or third party provider. I would also like to be able to use it as a condition to prevent some messages being sent until the custom field has a value.

John M
Oct 16, 2025 8:29 PM
Joined Sep, 2024 25 posts

Another use case is when you use authenticator.com linked to OwnerRez and want to send a reminder if the user has not yet authenticated.

Travis S
7 days ago
Joined Jun, 2023 9 posts

They need more triggers period.

 

Try to set a trigger that will be sent to a guest Sunday.  The only way I could do it is to create 7 different Triggers based on their arrival date and conditions.  That will only cover guests that stay for 1 week.  That covers the vast majority of my needs but it was a bit much to do it that way.