I’d like to suggest a future enhancement related to communication visibility. There are times when it’s important for us to see all emails associated with a specific property and the exact order in which they are sent. Right now, I’m not aware of a simple way to view this in one place.
It would be extremely helpful if we could click on a property and see a complete communication workflow that shows, in timeline order, every system message, template, and trigger that would be sent from the time of booking forward.
Just to clarify, I know we can see the communication history, and also the scheduled communication within each booking. Sometimes it's necessary to see it at the property level, before the booking even occurs so when the bosses say "Hey, show me a visual workflow of all the emails a guest receives from time of booking for property XYZ" there is something that shows it ALL.
YES! It is so challenging to visualize/understand the message flow. We annually go through to update all messages and man it's extra laborious because of this.