Feature Requests

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Yep, it's on the todo list! For now you can search everything with the search in the Support area -- that will search forums and blogs as well.

It would be very nice to be able to search these from their respective pages.

with API integration that is being discussed here, there is not need to import rates via spreadsheets They get pushed directly to OR and / or to OTA websites.

Where is this subject at?
If closed it would be nice to say that.
I never heard of wheelhouse but would like a way to automate my pricing that stays within certain parameters and is affordable.
Currently I have developed a spreadsheet that takes weekly rates over a month at converts them to Spot Rates.
These can then be imported as spot rates to OwnerRez.
If you are looking for something like that contact me.
info@vacationrentalmv.com

I recently started using pricelabs. Seems to work really well with OR and is fairly reasonable. BUT Wheelhouse I think has I integration with Expedia which would be a huge plus for me and I'm sure a lot others. I'm having to manually enter Expedia rates and bookings. They now have an iCal link so that helps a bunch to keep from double booking but they stay on my case for not having rate parity and min stay parity with other sites and since I'm using dynamic pricing, its difficult to keep up manually.
So bottom line is we need an API connection for Expedia!! Hint, hint.

It would be great to have an Owner Agreement/contract be part of the PM module and use the same functionality as the leases. Send it out for electronic signature and get it filed.
Same for any fees that the owner might owe for signing up for a listing, if applicable.

Just saw your reply - thanks for this

I checked with Wheelhouse and there's only 13 people they have on the list having requested integration with OwnerRez. I know we've had a lot more folks ask but I hadn't seen the signup form @BluMtnCabins mentioned.

Everybody who's interested, pile on and vote and share that link and hopefully we can get enough requests to get the integration going :-D

https://wheelhouse.canny.io/integration-requests/p/ownerrez

Go to Settings > Holidays and subscribe to the holiday list. We chose the most common ones so if there are extra in your state, you can add them as a custom holiday.

Good ideas, I've noted them down here!

Yep, a dashboard for unreads would be cool. However also keep in mind that the read flags are not an 100% guarantee -- if a user has images disabled or privacy cranked up, their email client won't send the read flag either.

Yep! So much we could drill into on the tracking and splitting of expenses and taxes. I'm sure it'll keep us busy for years to come :-)

Suggestion to improve the filter capabilities in email history

- hover tip to inform users how to use entity ID (eg. cannot just paste ORB12323) or just strip the ORB automatically

- allow filtering on NOT opened emails (currently can do Opened but that's much less useful)

- add picklist of guest names in TO field, sorted by oldest arrival date

Would be nice for owners to have a way to discover when a guest has not read certain emails.

Options would be
- report/list sent to owners daily
- add as a trigger that owners could use to email themselves
- make visible from the Ribbon (my favorite!) along with other alerts such as "unsigned rental agreements" and "not fully paid".

Maybe add a checkbox to email templates so that only certain emails can be flagged as *must read*.

I just checked my email history report filtered down to my most important "thanks for booking" and "arrival day info" emails and in both cases about 10-20% have never been read. Probably these are my problem guests who show up unprepared !

bump

Rana - can you give an example?

In my email templates I do this

Arriving at the property - {PXPARKING}

Depending upon the property, the guest gets a paragraph with detailed parking instructions.

Not sure about your use case, but you could literally insert an entire email worth of content uniquely per property as long as it is constant, meaning never changes.

I have a similar issue. I have a few properties and for example the check in info is different with each unit. Do we have a solution yet?

Glad to see updates are planned! Recording visits and reasons would be nice to show owners (especially ones who live nearby and periodically consider managing themselves) how much work we do. ;)

I do have a feature request: assigning a single expense to multiple owners or properties (with options to divide equally or manually enter amounts). If I do a $550 Sam's Club order and have lots of items to split across multiple properties (i.e. buying 5 packages of toilet paper for 5 different properties), it's cumbersome to have to enter 5 different expenses. It'd be much easier to just create a single Sam's Club Order expense and put that $200 of it was for Property A, $250 was for property B, and $300 was for property C.

Bonus points if it can work like the (awesome) Splitwise app and automatically divvy up the sales tax correctly so I don't even have to manually calculate the cost of toilet paper + tax (it's times like these a European VAT system is appealing...). But that's a big ask. ;)

here is a link to request the feature. Pile on! https://wheelhouse.canny.io/integration-requests/p/ownerrez

Thats great thanks Chris - do I need to do anything specifically to get it to merge to my calendar?

Just wanted to let you know this has now been released!

Just wanted to let you know we've just released a standard Austrialia holiday list!

I agree. This would be an excellent feature to have vs a paper report. I have about 35+ properties and it all check outs unfortunately are not created equal :) I do not always do my cleanings on the day of check out. Owner cleans frequently get bumped to the next day due to owners checking out late or maintenance is being done etc. An overlay on the calendar would be very beneficial.

I’ve used a report on the past. It doesn’t allow the manager or supervisor “at a glance” see that all units....ahead of time...have been scheduled properly. We need to see that on a monthly ribbon type calendar so we can plan ahead. It’s not good enough to read a report. The report doesn’t show of the report is correct. Just showing a bunch of dates on a report doesn’t reflect if whoever created the report actually matches the proper days. You have to see the visual calendar ANd the cleanings on the same page. So you know everything is setup properly now and in the future. Some companies use reports others use simple indicators that show cleanings on the ribbon.

He’s absolutely correct. You need the indicator. I’ll explain. I can tell you why he’s right.i have 14 listings. I’m using another channel manager but want to come over to you guys. But this very topic...not having an indicator is a point of concern for me.

Currently, I schedule a cleaner by putting an indicator on a cell within the ribbon. That tells me I scheduled a cleaning for that day. Easy! I don’t really need it automatic because it’s not that simple. Sometimes I delay a cleaning by a day or two so when the housekeeper comes she can clean a few apartments at one time. Or maybe she can’t clean the same day (according to a rule based scenario) or day after the departure....so a rule doesn’t really help. Sometimes we even go in and clean while the guest is in the middle of a stay! We have our reasons. I just want to be able to create an indicator (or at least easily move it) to any day I want. By allowing us to create an indicator in the ribbon...on a certain day...then I know at a glance...using the stacked calendar ribbon screen...that a cleaning has been scheduled and cleaner will come out to clean. She can remove the cleaning “indicator” when she’s done. I dont really care at that point.

That'd be a question for Wheelhouse. We've given them our API for listing details and rate settings, but the development has to come from their side. We'd love to get them integrated -- feel free to nudge them about it :-)

It appears that it's been a year now and there is no further movement on integrating Wheelhouse with OwnerRez. Is this a dead idea?

Yep, we've got plans to add additional data types for custom fields so you can be a little more flexible.

We're open to integrations with guestbook apps, but don't currently have any. I know a lot of them can integrate via iCal which we do support. We also have an open API if they're looking to do an integration.

If you've got a contact at a guestbook app that wants to integrate with us, feel free to send them over to help@ownerreservations.com and we'll discuss.

Is there a plan for this or something similar?

Thanks,
Ben