Feature Requests

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Tester Option could be better. 1 reply

Chris Hynes
Aug 18, 2018 7:13 PM
OR Team Member Joined Oct, 2012 1403 posts

The best thing to do is to open multiple browser tabs. That way you can test in one and make changes in the other.

You can also open rate tester in its own separate tab (instead of the modal) by middle clicking the link.

Tester Option could be better. 1 reply

Sloanish
Aug 18, 2018 6:45 PM
Joined Jun, 2018 148 posts

Can the Test Option for rates be allowed to float so you can edit the rates and retest without having to enter the data again?

It would be great to have a link to the tester directly from this list.
https://app.ownerrez.com/seasons

The rate checker could be more useful. For example the ! that indicates an error - how cool if that took you to the area where you needed to edit the rates.

Change TODAY Highlight Color in the Booking Calendar 3 replies

Monica R
Aug 13, 2018 4:40 PM
Joined Feb, 2018 86 posts

YESSSSSS this! It would be so nice to be able to choose the "today" color because well, my eyeballs aren't spring chickens anymore either! :-)

Monica

Change TODAY Highlight Color in the Booking Calendar 3 replies

Sasquatch
Aug 13, 2018 10:57 AM
Joined Feb, 2018 18 posts

I've got 5 properties, so my booking calendar can get pretty busy. TODAY is always marked by a light yellow background, but it just doesn't stand out well enough when I've got a lot of bookings. I'd like the option to change the highlight color (or just see it permanently changed to something more noticeable), as the light yellow is not noticeably different enough for my old eyes.

Auto-Block Time with No Std. Rate 0 replies

Sasquatch
Aug 13, 2018 10:54 AM
Joined Feb, 2018 18 posts

I have some timeshare weeks that I rent. It's a bit of a pain to manually block all of the time not used. The way that VRBO does this is great, in that I can set seasons for the weeks that are available, and NOT set a standard rate. Any time that does not have a rate set is essentially blocked.

I've spoken to VRBO about this and it seems whomever I talk to is unaware of this 'feature'. My worry is that it might go away sometime, and then I'll be stuck needing to set my individual week rates AND block off the time that I don't have available.
I think it would be great if I could do this in OR and then just let the calendar sync the blocked time to the OTAs.

If there is some reason that this feature would be undesirable for non-timeshare owners, then perhaps a toggle that allows us to turn it on when necessary.

Block bad guest 25 replies

Susan H
Aug 12, 2018 8:47 AM
Joined Feb, 2016 20 posts

I would like to have a way to block a bad guest email and/or ip from hitting my website and booking. Some guests I just don't want back. Right now I allow guests to automatically book my condo. Im open to different ways to accomplish this other than sending an email that says I'm sorry my husband booked these dates and I didn't know.

Thanks.

Guest phone number type default 0 replies

Janice T
Aug 7, 2018 1:36 PM
Joined Mar, 2016 63 posts

I'd like to have a way to set a default phone number type which would be shown on reports (much like you can do with cell phone contacts). This would just be by account - not needed at the individual guest level.
Example: I use mobile numbers for contact and door code purposes. If a guest enters all their various numbers, their home phone number shows on reports.

Quickbooks Desktop 11 replies

Paul W
Jul 30, 2018 8:30 AM
OR Team Member Joined Jun, 2009 861 posts

Hi Norman, sorry for the delay on this. Just noticed your response here from a couple weeks ago...

I don't have any documentation on the QB Desktop imports. Other users here may be able to instruct you in that. Yes, QB Online isn't cheap. It used to be, but then they did a bunch of work, cornered the market and drove the price up.

You don't have to use the Class attribute. Personally, I would recommend it since it allows you to pivot your reports by that, but you don't have to. See if you can get Department/Location attributes in QB without paying for Class. Department/Location can do the same type of tracking.

We do not, internally, have reports for income/expenses. We have avoided building out a lot of accounting features since our focus is on the booking side and we want to do well at that. Once we go accounting, the number of expected features would explode (double entry bookkeeping, chart of accounts, taxes, journal entry, depreciation, balance sheets and so on) and we don't want to head in that direction. We want to focus on the booking side of things.

RATES Widget 7 replies

Chris Hynes
Jul 20, 2018 5:48 PM
OR Team Member Joined Oct, 2012 1403 posts

Sweet!

Rates sync with booking.com right now, and there is an Airbnb push in beta. We're working on HomeAway.

RATES Widget 7 replies

Sloanish
Jul 20, 2018 10:59 AM
Joined Jun, 2018 148 posts

I think it is working now.
Which sites will my rates sync with? HA, VRBO, AirBNB?

RATES Widget 7 replies

Chris Hynes
Jul 17, 2018 4:09 PM
OR Team Member Joined Oct, 2012 1403 posts

Which season is out of date order?

End Date Default 2 replies

Sloanish
Jul 17, 2018 3:43 PM
Joined Jun, 2018 148 posts

Great
While at it you might want to see if you can implement the Quicken / Quickbooks protocols for date shortcuts
I will bet there might even be code on the internet - maybe Intuit will give you the code
https://help.quickbooks.intuit.com/en_US/kb/keyboard-shortcuts-quickbooks-desktop-functions/000008231_en_US:SALESFORCE.modal

+ Advance to the next day
- Previous day
T Today
W First day of the Week
K Last day of the Week
M First day of the Month
H Last day of the Month
Y First day of the Year
[ (left bracket) Same day in previous week
] (right bracket) Same day in next week
; (semi colon) Same date last month
' (apostrophe) Same date next month
Alt+Down arrow (↓) Opens the calendar for date selection (the small date calendar, not the “Calendar” feature)

Sticky Filter for Rates 3 replies

Sloanish
Jul 17, 2018 3:32 PM
Joined Jun, 2018 148 posts

Great - thanks

Seeing Holidays in the popup calendar 2 replies

Sloanish
Jul 17, 2018 3:30 PM
Joined Jun, 2018 148 posts

Neither shows holidays.
It would be nice to see if you have a holiday in play while creating a quote / inquiry without having to refer to another calendar.

Quickbooks Desktop 11 replies

Sloanish
Jul 17, 2018 3:28 PM
Joined Jun, 2018 148 posts

Is there any documentation on how they do that?
I was just on the phone with QB - no deals after 1st year. Just wanting class will make you pay $720 a year.
Do most people just consolidate all their properties into one line?
What level of QB Online do most use?
Do you have reports that can break down the properties into columns by income and expense? I kind of doubt that.
Any other accounting options?

RATES Widget 7 replies

Sloanish
Jul 17, 2018 3:22 PM
Joined Jun, 2018 148 posts

Better but with some of the same issues as before but just with May and Memorial day still at the bottom
https://captainmorsehouse.com/booking/

I noticed that when in season if you sort by period it does not sort the way one would expect.
In rates by season it sorts correctly now.

I put in a feature to have the filter stay on (sticky) until the user changes it. Moving back and forth from seasons to rates wipes out the filter settings.
I also would like to see a ribbon filter so you can adjust them without opening the filter dialog box

Quickbooks Desktop 11 replies

Chris Hynes
Jul 17, 2018 10:27 AM
OR Team Member Joined Oct, 2012 1403 posts

We've considered QuickBooks Desktop integration, but it doesn't offer full sync support that would let us make updates to invoices and payments as incidentals are added and payments come in.

We do have reports and exports for bookings and charges and payments, so some folks will dump those to Excel and then import to QB desktop that way.

RATES Widget 7 replies

Chris Hynes
Jul 17, 2018 10:22 AM
OR Team Member Joined Oct, 2012 1403 posts

Mmm... That's a good one. It was actually already adding a year, but it was adding this year. What you actually want to do is look at the date and see if the season end has passed as of today. If not, use this year for sort. If so, use next year for sort.

We just pushed up a hotfix for this. How's it looking now?

Seeing Holidays in the popup calendar 2 replies

Chris Hynes
Jul 17, 2018 10:15 AM
OR Team Member Joined Oct, 2012 1403 posts

Which popup, on the quick quote? Or in the inquiry widget?

Calculate field length 1 reply

Chris Hynes
Jul 17, 2018 10:14 AM
OR Team Member Joined Oct, 2012 1403 posts

Yep, and cap it.

End Date Default 2 replies

Chris Hynes
Jul 17, 2018 10:14 AM
OR Team Member Joined Oct, 2012 1403 posts

Yep, this is a good one. We need to standardize the different pickers we use and add that feature.

Sticky Filter for Rates 3 replies

Chris Hynes
Jul 17, 2018 10:12 AM
OR Team Member Joined Oct, 2012 1403 posts

Yep, we've got sticky filters, saved filters, etc in the planning stages.

Right now the best thing to do is to middle click on a row to open in a new tab which will leave the grid filtered.

Quickbooks Desktop 11 replies

Sloanish
Jul 16, 2018 10:37 PM
Joined Jun, 2018 148 posts

Hello - me again.

I am new to OR but have been using QB Pro Desktop 2016 for many years.
I really like the class option that let's me show separate columns for each property and for misc income.
Now the kicker.
OR only uses Quickbooks Online. This means you need to pay $60 a month to get that feature that I used to get included with the desktop.

I want to make a request to integrate both Online and Dektop and I am willing to be the beta-tester Guinea Pig to get it done.

Calculate field length 1 reply

Sloanish
Jul 14, 2018 11:42 PM
Joined Jun, 2018 148 posts

It would be nice to know how many characters we are at while entering a text description. After all the calculation is being done anyway.
"The field Summary must be a string or array type with a maximum length of '80'."

Custom Payment Method 2 replies

Sloanish
Jul 14, 2018 11:14 PM
Joined Jun, 2018 148 posts

That was perfect. Glad you have that option.
I thought it would have been under the Financial Settings area or the forms settings itself.

RATES Widget 7 replies

Sloanish
Jul 14, 2018 11:07 PM
Joined Jun, 2018 148 posts

I want to use recurring dates as much as possible but I also need to use specific dates.
The behavior appears to look at the recurring first (which don't have years) and then the specific dates which do have years. So the order is odd.
I think that if you can dynamically add the proper upcoming year to the recurring and then sort that might fix it.

See my calendar
https://captainmorsehouse.com/booking/

Seeing Holidays in the popup calendar 2 replies

Sloanish
Jul 14, 2018 11:01 PM
Joined Jun, 2018 148 posts

The Widget beautifully displays the holidays. Could the pop up for the date fields Start Date and End Date also do the same thing? Perhaps not possible but would be cool if it did.

End Date Default 2 replies

Sloanish
Jul 14, 2018 10:59 PM
Joined Jun, 2018 148 posts

In any of the date fields it would be very nice if the End Date defaulted to the same as the Start Date if the start date is changed. For example if I enter a start date of 07/01/2019 it would be great not to have my end date appear as today and then need to click it a lot or even (shudder) manually enter the desired date.
Just a little thing but it would effect data entry that goes over and over and over the same thing.

RATES Widget 7 replies

Chris Hynes
Jul 14, 2018 10:03 PM
OR Team Member Joined Oct, 2012 1403 posts

The rates widget is ordered by date.

Can you describe a bit more about what you're looking for on special rates in your scenario and how that would match with a date ordering?

Custom Payment Method 2 replies

Chris Hynes
Jul 14, 2018 9:59 PM
OR Team Member Joined Oct, 2012 1403 posts

By default checks and custom instructions are both set to a 15 day in future minimum to ensure everything goes through before arrival.

You can change that amount for custom instructions payment methods on the Rules section of the property.