Feature Requests

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Pleaseeeee add this feature!!!

Yes! Having the ability to accept credit card payments for non-booking related charges would be ideal. I occasionally have charges to owners that exceed revenue for the month… so there is a balance due from owners to us. While not booking related, the charge is owner/property-related and being able to execute that somewhere within the OR system would be very helpful!

I would really appreciate the ability to search the Feature Requests. I can do an overall search, but it usually brings up pages and pages of forum discussions... which isn't super helpful when I'm just trying to see if someone already created a request for something I'm interested in (so that I can up-vote it).

So I'm submitting a Feature Request for the ability to search Feature Requests. ;)

Yesss!!!! I totally vote for this feature too.

This would be great

Inclusion of the fees that we pay would reduce our administrative time on bank reconciliations, accounting/tax prep and opportunity for error. Now that Bambora is willing, sure hope that this missing link will be implemented to display/report complete booking records.

We really need to have our pictures on the website. Not static pictures. That is so 1980. If we change the pics in owner rez...why not make a widget that works in tandem with the existing...booking widget, calendar, etc. That page where it says "Details"..should have all our pictures. Still waiting for something on this.

There are cases where the owner doesn't make any money to cover repairs or supplies charged back to them or they would like to pay them instead of being taken from income..
Instead of sending a check.

What would be the use case for this? Owner statements nearly always result in you the PM owing money to the owners, not the other way around.

Why can guests pay online but owners can not pay their statements online?

Yes, just thinking out loud. We changed our commission rate and included hospitality extras like paper towels, toilet paper, laundry pods, soaps, shampoos etc. So now it's no longer an expense for the owners and we don't track them that way on their statements but it would be handy if we could keep track of the expense for ourselves in OR. They wouldn't be for owners, properties or bookings but would be part of the monthly PM breakdown. Am I making sense?

I'd like to show the number of bedrooms and bathrooms in my property on the quote. So in addition to seeing the following: guest name, arrival date, departure date, number of guests, quote # and expiration date of quote. It would also include 1 bedroom/2 bathroom.

I don't quiet understand that part.
Are you saying - if you have expenses to run your business, you want to put them into OR?
For example: if you do some additional advertising not charged to owners- are you looking for a spot in OR for that?

"The WordPress plugin is much more than that -- with the plugin, the photos aren't hosted on your site, they're hosted by OwnerRez, and all photo changes as well as descriptions, amenities, etc. that you change in OwnerRez are automatically updated to your WordPress site. That's why the WordPress plugin is a premium feature."
Same goes for the API connection between OR and the OTA's. If folks want to completely automate their websites with widgets, they should be able to do so with all of the properties data, not just booking data.

Just give the people what they want!

If you want to upload the photos and content to your own website hosted elsewhere, then you don't need the plugin at all -- just upload the photos and write in the content on your site. The widgets included in the base plan will let you add calendars, rates, book now, etc.

The WordPress plugin is much more than that -- with the plugin, the photos aren't hosted on your site, they're hosted by OwnerRez, and all photo changes as well as descriptions, amenities, etc. that you change in OwnerRez are automatically updated to your WordPress site. That's why the WordPress plugin is a premium feature.

Currently Vrbo request to book come in as bookings, because they have the payment information tied to them. You'll see them with an hourglass and pending status in the bookings list, and you get a pending booking notification alert.

They don't currently trigger an unread count, though, since they're not coming in as a quote/inquiry -- that's a good idea to tie it in that way too, and something we'll consider for development.

Can you explain a bit more? I'm not quite sure how an expense that is in commission would work.

If it's commission, it would be broken down in the reports under commission already. If it's an expense, it would separate out that way.

Why the heck would you pay for a hoisted website in order to use a plug-in on your own website hosted elsewhere???

But what if the expense is just part of the commission you get. Would be good to be able to track them to see a report later for taxes?

Yes, the WordPress Plugin is a premium feature, part of the Hosted Website premium feature. You'll need to activate and pay for the Hosted Website premium feature in order to use it.

I may be missing something here, if so, apologies.

It appears though that with VRBO API, a booking request does not come in via the quotes/inquiry tabs - it appears in the booking tab as a "pending". The issue is that tab does provide notifications when something is new. If we get an email from VRBO but for whatever reason it gets buried in our inbox we won't be aware there's a pending booking that needs to be responded to with a confirm.

Is there anyway to have VRBO inquiries go to Quotes/Inquiry instead, or to have the Booking tab display a notification when something is changed such as this, just like the other tabs do?

The Wordpress plugin doesn't work.
I can't activate it because whenever I go to Settings->Wordpress Plugin
It takes me to Hosted Website settings.
Are we supposed to pay for the use of the widget as a premium upgrade????

We have numerous properties and discounts are different for different pricing levels.

Being able to export a existing discount/surcharge and duplicate it in EXCEL and import it back would be a huge timesaver.

Thank you

True - actually that will work for what I need - this can be removed from feature request

But you can - an Expense can just be associated with a particular owner, not a booking or property.

It would be great if we could track business expenses that are not related to a specific property or booking.

Associate with profile maybe?

Currently batch mode allows mass delete and email.

PDF creation would be a good addition to that batch mode

I frequently modify the headline value to do things such as:

#1 Winter Discounts Available
#2 Book now for summer
#3 Flash Sale - Book by Feb 15 for a $25 per night discount

I recently started doing these flash sales to give a boost to properties that needs a nudge and it has actually resulted in bookings each time.

It is just cumbersome to go in and change them when you have numerous properties.

I used discount codes for different length of stays to offer discounts for 10, 20, 28 or night stays etc. and prevent multiple discounts applying to a single quote by using the number of nights criteria.

However, with 26 rentals I have started doing flash sales for specific properties that may need a boost in the booking department.

The problem is I have to modify existing length of stay discounts to remove the property that is subject of the flash sale otherwise there will be multiple discounts.

My thought was to create a SUPER DISCOUNT FLAG, when a discount has this flag set no other discounts can apply.

Would like field codes for settled payment data (re: system processed credit card payments).

I’d like to be able to pull the following data via payment field codes into a receipt I can trigger to send after payment fully settles.

R (“Processor Transaction” in OR sys data)
auth (“Processor Auth Code” in OR sys data)

IFF... it’s not going to induce security headache or otherwise be a gigantic pain on that end.