Topic	Posted
Feature Requests » Add historical booking data someplace (maybe ribbon?) Yep, we could warehouse some of it, but it could still get cluttery on the UI side. We're designing a dashboard area with reports like that -- I think that would be a great landing page to come in an… (Posted Mar 10, 2019 7:33 AM)	Mar 10, 2019 7:33 AM
General Help and Questions » Contact Us form I was able to reproduce this by pasting in an email ending up with some extra whitespace at the end. Just pushed up a hotfix that will clear out any whitespace. Does it work for you now? You can als… (Posted Mar 10, 2019 7:31 AM)	Mar 10, 2019 7:31 AM
General Help and Questions » How to import (simple) legacy data Oof. I forgot about that 😬​ -- if you don't put any name or contact info, the import will treat it as a blocked off time. To fix this, put in Imported as the last name. (Posted Mar 9, 2019 6:00 PM)	Mar 9, 2019 6:00 PM
General Help and Questions » How to import (simple) legacy data The columns need to match exactly, so start from our template, clear out all of the data, and then copy/paste from yours into the standard template. (Posted Mar 8, 2019 7:38 PM)	Mar 8, 2019 7:38 PM
General Help and Questions » Quick Books Integration The contact over there is Jesse Ehret -- I sent you both an email a couple days back with full contact info, did you get that? (Posted Mar 7, 2019 9:03 PM)	Mar 7, 2019 9:03 PM
Feature Requests » Add historical booking data someplace (maybe ribbon?) That's an interesting idea! Not sure if it would work in the ribbon -- that could take some number crunching and we want to keep the ribbon faaaaast. :-D We do have a compare with previous in the re… (Posted Mar 7, 2019 9:00 PM)	Mar 7, 2019 9:00 PM
General Help and Questions » email address not verified We both do -- we'll send you directions to update your DNS to authorize us as an allowed email provider for your email address. Once you do that, we'll set the FROM on our end so the email starts flo… (Posted Mar 7, 2019 7:11 PM)	Mar 7, 2019 7:11 PM
General Help and Questions » How to import (simple) legacy data Sure thing, some answers: - "Your Booking ID" is just a reference code for later. It's not required, but if you do a bookings import first and then a charges or payment import later, that's an easy … (Posted Mar 7, 2019 7:07 PM)	Mar 7, 2019 7:07 PM
General Help and Questions » Quick Books Integration Sure thing, I just sent over an email. (Posted Mar 2, 2019 10:11 AM)	Mar 2, 2019 10:11 AM
General Help and Questions » Smart Lock Generation Codes I see a lot of docs on SmartThings about how to create scenes and automations for a specific lock you own, but not much about how to make a generic app that could interact with any lock. Do you have … (Posted Mar 2, 2019 10:07 AM)	Mar 2, 2019 10:07 AM
General Help and Questions » photos? No you didn't miss anything. We need to add some instruction on that to the main article but are waiting until we release the new update so it will be simpler and make more sense. (Posted Mar 2, 2019 10:05 AM)	Mar 2, 2019 10:05 AM
General Help and Questions » Thought Yep, we need to promote some of those options to be more visible for sure... but the top bar is already pretty full of other locations to the point where it just barely fits on some size screens. Rig… (Posted Mar 2, 2019 9:59 AM)	Mar 2, 2019 9:59 AM
General Help and Questions » AirBnb and Pet Fees Unfortunately, Airbnb doesn't have a configuration for a pet fee, so you can't have it automatically collected on their side. If the guest flags the booking as having pets we'll pick that up on chann… (Posted Mar 2, 2019 9:55 AM)	Mar 2, 2019 9:55 AM
General Help and Questions » photos? For the carousel to look good in full width view, you need to take separate cuts of the photos and switch it to custom photo mode (vs the property photos it defaults to). Those should be 400 pixels t… (Posted Mar 1, 2019 4:00 PM)	Mar 1, 2019 4:00 PM
General Help and Questions » Smart Lock Generation Codes [quote=Gemstone Propert]We don't think having a customer entering a 10-digit code when they arrive at a new place and it's dark and raining.is a good experience. We'll need to manually set all the c… (Posted Feb 23, 2019 5:49 PM)	Feb 23, 2019 5:49 PM
General Help and Questions » Amenities Those things on the amenities page are primarily for syncing out to channel integrations. On the OwnerRez side they're informational only and don't attach to any specific rules. That's also why the … (Posted Feb 22, 2019 11:28 AM)	Feb 22, 2019 11:28 AM
General Help and Questions » Smart Lock Generation Codes We auto-set a 10 digit code always, but you can go into the booking and set a specific code like the last four of the guest phone. We've got a to-do list item to let you set rules for shorter codes,… (Posted Feb 22, 2019 11:25 AM)	Feb 22, 2019 11:25 AM
General Help and Questions » Website designed by OwnerRez To start a site, go to your properties and set up the Location, Description, Amenities and Photos tabs. Those will drive the site. Then go to Settings > Hosted Websites and create one. All you need t… (Posted Feb 22, 2019 11:24 AM)	Feb 22, 2019 11:24 AM
General Help and Questions » Hosted websites Our site doesn't allow arbitrary code to be uploaded to the server, so we don't have this issue. (Posted Feb 22, 2019 11:20 AM)	Feb 22, 2019 11:20 AM
Feature Requests » Green stuff This is a good idea, we'll note it down for when we do our next round of amenities. We also need to add some of the new safety features lists that the channels are adding. (Posted Feb 16, 2019 9:34 PM)	Feb 16, 2019 9:34 PM