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Paul W

OwnerRez Team Member
Member for 16 years
878 posts
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Blog » Request To Book mode & Offline Security Deposits for Airbnb, Copy Seasons Forward, Rate Excel Import, New Vrbo Amenities (Wifi!)

Happy Hump Day, everyone! 🐫 Today we'll cover a whopping 46 updates which includes 39 last week and 7 the week before. The big news is about some long-requested Airbnb and season features, but as…

(Posted Apr 21, 2021 12:38 PM)

Feature Requests » Collect Photo ID Option in Rental Agreement

[Another topic was closed as a duplicate of this topic (https://www.ownerrez.com/forums/requests/identification-verificationupload)]

(Posted Apr 19, 2021 2:15 PM)

General Help and Questions » Server error (403 error).

CatP, I just noticed that you don't have our WordPress Plugin enabled, so it sounds like you're talking about some other general WordPress issue. For that, you should contact your hosting/website pr…

(Posted Apr 19, 2021 1:00 PM)

General Help and Questions » Server error (403 error).

[quote=CatP]Could the problem be caused by the activation of the SSL plugin? It's free, called Really Simple SSL, i think[/quote] Hi CatP, no that most likely isn't it, but it's possible. What is …

(Posted Apr 19, 2021 10:45 AM)

Feature Requests » Blog Widget for Website

Yep, we plan on it! You can definitely use widgets (or custom pages) right now to create blog-list pages on the website. However, we also planning to add a blog index and post page type so that you …

(Posted Apr 16, 2021 10:36 AM)

General Help and Questions » Channel Rate Tester Broken?

Hi WaterfrontGem, The Channel Rate Tester tool shows you what Airbnb is showing versus OwnerRez for that channel. The OwnerRez charges are shown for what OwnerRez thinks Airbnb should be charging…

(Posted Apr 16, 2021 9:50 AM)

Feature Requests » The ability to have expiration dates on discounts.

Hi Mark, great suggestion. You can do this already by using the Booking Criteria fields at the bottom of the discount to only apply it to booking dates (or arrivel/departures dates) up to a certain …

(Posted Apr 14, 2021 10:51 AM)

Feature Requests » Door Lock Automation and Guest Status

Thanks for posting this. We have some upcoming Door Lock work that is going to update a number of common feature requests, so we'll try to get this into that work.

(Posted Apr 8, 2021 2:08 PM)

Blog » Custom Redirects on Websites, Inquiry Parsing for SMTP Headers, Big Houfy Improvements, FindRentals Coming Soon, and Bug Fixes!

Happy Thursday, everyone! We took last week off on writing the product update, but the updates never stopped! So today we'll cover two weeks which includes 8 updates last week and 13 the week bef…

(Posted Apr 7, 2021 1:26 PM)

General Help and Questions » Direct Booking Communication: E-Mails, Notifications, Alerts, and Co-Hosts

Why won't the From Email Address on the theme work? You can set that even on the primary/account theme. No need to add a secondary theme. [img https://cdn.orez.io/w/images/06f462ac3f4545968af77b…

(Posted Apr 7, 2021 11:02 AM)

General Help and Questions » Direct Booking Communication: E-Mails, Notifications, Alerts, and Co-Hosts

Two way to do this... You can also create a secondary Theme (or 3 or 4 if you want) that has a different Email Address field and then assign that as the theme for all properties. The Theme itself…

(Posted Apr 7, 2021 10:31 AM)

General Help and Questions » Direct Booking Communication: E-Mails, Notifications, Alerts, and Co-Hosts

Thanks for the follow-up, Chris! FYI - we hope to have Vrbo messaging integrated in OR in the next couple quarters. It's right around the corner according to our Vrbo contacts. (Ask them that on…

(Posted Apr 6, 2021 3:37 PM)

Feature Requests » BADJOPEN language change

Hi Dori and Tracey, The problem with this is that it's not one night that is available - it can be on both sides. When both sides are available, the language changes to something like "the night be…

(Posted Apr 5, 2021 2:24 PM)

Feature Requests » Airdna Pricing Integration

Hi Alanna, We don't have integration yet, as you know, and no ETA for that to be scheduled. I turned this topic into a Feature Request so now you can up-vote it to add your support.

(Posted Apr 5, 2021 2:07 PM)

Feature Requests » QB Integration: Tax issues

Hi Dori, Thanks for the suggestion! You may already know this, but we have a blurb written in our QuickBooks FAQ doc here about this issue: https://www.ownerrez.com/support/articles/quickbooks-com…

(Posted Apr 5, 2021 10:12 AM)

General Help and Questions » Push new listing to OTA's but have them not published?

Hi Doug, you can create a new listing in Airbnb and get syncing working but not "activate" it so the public won't see it. That will work for Airbnb, TripAdvisor and Booking.com but not Vrbo. Vrbo d…

(Posted Apr 2, 2021 4:24 PM)

General Help and Questions » HTG/ HomeToGo integration

Thanks for sharing the notice with everyone. Yes, we saw that too and reached out to them about. We don't know what the "payments isn't ready yet" part means? We here at OwnerRez were not aware tha…

(Posted Mar 31, 2021 11:19 PM)

Feature Requests » Code Field for last 4 digits of the Guest Primary Phone Number

[Another topic was closed as a duplicate of this topic (https://www.ownerrez.com/forums/requests/email-tag-for-the-last-4-digits-of-a-bookings-mobile-phone-number)]

(Posted Mar 31, 2021 4:56 PM)

Feature Requests » Quickbooks Integration: Sub-Customers

Interesting recommendation, Dori. Thanks for suggesting. To be clear, the main "Customer" would be the property name like "Acme Beach House" and then that would have a sub-customer of Susy Jones. I…

(Posted Mar 31, 2021 12:15 PM)

Feature Requests » Quickbooks Integration: Refunds

Hi Dori, It only zero's out the invoice if the charges in OwnerRez are zero'd out. The QB invoice is always designed to mimic (ie. be an exact copy) of the charges on the booking. So when the book…

(Posted Mar 31, 2021 12:01 PM)