JTC

Member for 5 years
5 posts
Topic

Feature Requests » Cancellation policy by season?

For the new Airbnb seasonal rules, does the system apply the rule that is in effect on the start date of the reservation?  Or does it apply the most stringent among all the dates of the reservation?

(Posted Jul 2, 2026 12:02 PM)

Feature Requests » Cancellation policy by season?

In the past we have used a crude manual solution to address this issue.  Beginning March 1 each year, we block off the following winter and relax our cancellation policy so people can book the off-se…

(Posted Jun 11, 2025 11:20 AM)

Feature Requests » Cancellation policy by season?

Nothing is more damaging to our business than the lack of seasonal cancellation.  VRBO says they support it,  and that it is a OR limitation.   Imagine having a guest book three weeks in your peak se…

(Posted Apr 22, 2025 3:20 PM)

General Chat » Outsourced Call Center

Is anyone using a call-center service to field inquiries and maintenance requests for their rental operations? If so, are they integrated with OwnerRez and what has been your experience?

(Posted Feb 28, 2024 11:15 AM)

Feature Requests » Space between ribbons

When viewing bookings in "Month" view:  If there is a check-out and check-in on the same day, the gap between ribbons is too small when viewed on a phone.  On several occasions it has been missed by …

(Posted Feb 28, 2023 11:02 AM)