Seasonal Cancellation Policies for Airbnb are available! These can be configured directly within your individual Seasons. Note that you'll only see this option if you have an API connection with Airbnb established. More on that feature here - https://www.ownerrez.com/support/articles/seasonal-defaults#cancellation-policies
Vrbo Seasonal Cancellation is part of a broader API upgrade that is still in progress at this time. We are working hard to get that released for all users, but it's still a work in progress.
If we can have seasonal cancellation policies for Airbnb, why can't we do it on our own website?
You now can! Seasonal Cancellation policy option for direct bookings was released this week!
Vrbo Seasonal Cancellation policies is almost through development and will come into QA at that point. There are not many releases left this year but we'll do what we can to get it out before year-end.
Airbnb's Seasonal Cancellation policies will be implemented sometime in Q1, once they have it in their API for us to leverage.
This will be so huge for our rentals! I cant wait. Thank you!!
I believe VRBO has launched, and good news that AirBnB is soon. Any news yet?
Please provide a update on cancellation policy by season?
Watched the "Walk and Talk" Session regarding Cancellation policies. Those of us in Hawaii desperately need this flexibility. Paul and Chris mentioned that VRBO has released seasonal cancellation policy. Can you explain what we are waiting for?
It is really hurting my business not to have flexibility during slower seasons. Peak season for next year is already full.
Watched the "Walk and Talk" Session regarding Cancellation policies. Those of us in Hawaii desperately need this flexibility. Paul and Chris mentioned that VRBO has released seasonal cancellation policy. Can you explain what we are waiting for?
It is really hurting my business not to have flexibility during slower seasons. Peak season for next year is already full.
I also listened to the Walk and Talk Podcast yesterday. The podcast mentioned cancellation policies for homes priced at $100 a night and priced at $300 or $400 a night. There are large homes that guests will hold for a year or nine months. Cancelling 90 to 60 days does not give time to rebook for these homes. My booking window for peak season is 6 months to 2 years. It was also mentioned Airbnb and VRBO has seasonal cancellation policies. Seasonal cancellation has been promised for some time. I would also like to know what is the hold up please.
Good news, they are both in testing! We appreciate your patience as we work to release them.
Commenting here so I get notified of updates - great news to hear they are both in testing -- here in the Caribbean we also really need the seasonal flexiblity (hopefully soon so it applies to this offseason). Keep us posted!
Hi Shawn, Any updates on the seasonal cancellation policies?
Good news, they are both in testing! We appreciate your patience as we work to release them.
Vrbo Seasonal Cancellation policies is almost through development and will come into QA at that point. There are not many releases left this year but we'll do what we can to get it out before year-end.
Airbnb's Seasonal Cancellation policies will be implemented sometime in Q1, once they have it in their API for us to leverage.
Hi Shawn, Any update on the Seasonal Cancellation policies?
Seasonal Cancellation Policies for Airbnb are available! These can be configured directly within your individual Seasons. Note that you'll only see this option if you have an API connection with Airbnb established. More on that feature here - https://www.ownerrez.com/support/articles/seasonal-defaults#cancellation-policies
Vrbo Seasonal Cancellation is part of a broader API upgrade that is still in progress at this time. We are working hard to get that released for all users, but it's still a work in progress.
If we're on a Strict 14 ABB cancellation policy and set up seasonal rates to switch to a different policy in the shoulder seasons, will we be able to revert back to Strict 14 again at a later date? I know they're trying to phase the Strict 14 policy out but have allowed those who choose to retain it to keep it for now.
I got nothing but errors after the first sync.
I don't think all the strict cancellation policies are available to all listings. Some are grandfathered in.
Hard to tell which has the right to what though
We are grandfathered at Super Strict 60, but wanted to go down to Firm with seasonal, and it fails.
Hi Guys,
We did some quick research on the Airbnb Seasonal Cancellation policy errors noted above. The long and short of it is: You may only use the currently supported Airbnb Cancellation Policies for Seasonal overrides.
This means that if you are grand fathered into Super Strict 60, you cannot use Super Strict 30 in a seasonal override. If you want a season have your Super Strict 60 policy, you should select "Use Channel API Policy".
We'll be adjusting this feature to clarify what is and is not supported.
If you still have problems after selecting one of the Airbnb currently supported policies, please open a ticket and let us know the Season and Property you are struggling with.
So glad to see this feature! I'd like to suggest the cancellation policies in the dropdown here (and anywhere else this dropdown appears) be reordered to be least to most strict.
So change to:
This will be more intuitive than the current order, which looks to be just alphabetical, and also aligns with the order these policies appear across Airbnb's documentation and when adjusting the policy anywhere throughout their app.
If we can have seasonal cancellation policies for Airbnb, why can't we do it on our own website?
If we can have seasonal cancellation policies for Airbnb, why can't we do it on our own website?
You now can! Seasonal Cancellation policy option for direct bookings was released this week!
For the new Airbnb seasonal rules, does the system apply the rule that is in effect on the start date of the reservation? Or does it apply the most stringent among all the dates of the reservation?
