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Shawn H

OwnerRez Team Member
Member for 4 years
303 posts
Topic

Feature Requests » Allow exceptions to gap night and minimum or maximum night rules on specific dates bases

Changeover overrides are also planned.

(Posted Aug 30, 2022 5:48 PM)

Blog » Delay Negative Reviews on Airbnb, Expense Categories, Channel Transparency, Theme Cleanup

May be worth mentioning that airbnb has also realized hosts do these last minute negative reviews and offers the guest some extra time if it’s at the last minute. I’m not sure how much extra, but may…

(Posted Aug 29, 2022 5:53 PM)

General Help and Questions » Problem with discount

On the lower two % discounts, you just need to apply multiple criteria to them. For example: 10% Discount for 5 nights: * Where Number of Nights is Greater Than or Equal to 5 nights * Where …

(Posted Aug 27, 2022 11:32 AM)

Blog » Better Custom Payment Methods, Redirect After Booking, Strike-Through Pricing on Airbnb, Cancellation Fees, Base Channel Rates

Couple questions on the changes to cancellation fees and how they display in the cancellation policies... * In my jurisdiction, only the Sales & Use tax would still need to be applied to cancella…

(Posted Aug 26, 2022 5:21 PM)

Feature Requests » Collect Photo ID Option in Rental Agreement

Hey Jill, just so I am clear. After the guest uploads their ID, can you see it in the booking under files or under files under the renter's contact information? by /forums/users/347382428 OPCD TX – …

(Posted Aug 26, 2022 5:02 PM)

Feature Requests » Collect Photo ID Option in Rental Agreement

I have created new custom field code BXID and when I tried using BXID field code in messaging template, the field code does not currently render anything in preview of the message. Is this supported …

(Posted Aug 26, 2022 4:57 PM)

Feature Requests » Add Categories column to the Expense Excel template (PM Module)

Hi Alece! This addition should be out in a few weeks. Thanks for your patience!

(Posted Aug 26, 2022 4:47 PM)

Feature Requests » Collect Photo ID Option in Rental Agreement

This is great feature! Will I be able to only require guest to upload ID only for specific channels like Vrbo and Direct Booking since Airbnb already did ID verification? by /forums/users/347420…

(Posted Aug 26, 2022 8:45 AM)

Feature Requests » Collect Photo ID Option in Rental Agreement

The custom field file format option has been released! The File format option can be used for all custom field types, but only Booking type custom fields can be shown to guests on checkout/quote …

(Posted Aug 25, 2022 6:31 PM)

General Help and Questions » Is there an easy way to set minimum nights without setting season?

Hello! You sure can from the Rate Calendar (Tools > Rate Calendar). Rate Calendar overrides Seasons. Just select the dates you want, and then click Set Rules (or Set Rates). Make sure to leverage the…

(Posted Aug 24, 2022 8:20 PM)

Feature Requests » SMS Bounce Trigger

Hello! Interesting concept, but as a general observation, it could create an infinite loop. If SMS is bouncing in general, and someone has a trigger based on bounces, it might continue bouncing if th…

(Posted Aug 23, 2022 10:55 AM)

Feature Requests » Website layout

Hello! If you're up for it, try this CSS to get the layout you desire: .property-result-list.property-result-tiles {   grid-template-columns: repeat(auto-fit, minmax(300px, 1fr)) !important } …

(Posted Aug 17, 2022 11:47 AM)

Feature Requests » Show guest's Airbnb rating into OwnerRez

Hello! You are correct, it's not supported via API. If others have it, they are using a screen scrape technique which is not ideal for many reasons, including being unreliable. We'll certainly suppor…

(Posted Aug 9, 2022 9:11 AM)

General Help and Questions » Deposit Tool

Hello! Deposits is currently a manual tool for logging Deposits inside OwnerRez. There are plans to do automatic deposits from certain channels (e.g., Airbnb) and some payment processors. Ultimately,…

(Posted Jul 25, 2022 12:51 PM)

Feature Requests » Integration with Mailchimp

Likely we will do Zapier integration which will allow for Mailchimp plus myriad other email marketing solution options (e.g., Constant Contact).

(Posted Jul 8, 2022 4:48 PM)

General Help and Questions » New - Stripey Colour of Blocked Off Events - very distracting

You can now adjust the setting to suit your preferences! https://app.ownerrez.com/account/preferences app.ownerrez.com/account/preferences

(Posted Jul 1, 2022 10:15 AM)

General Help and Questions » How do I fund my Stripe account so I can refund my guest?

No, Stripe doesn't charge a processing fee on refunds. Only on initial payments (or if you collect against a security deposit hold or if you collect refundable security deposit). Some users choose to…

(Posted Jun 23, 2022 8:35 PM)

General Help and Questions » How do I fund my Stripe account so I can refund my guest?

Hi Timothy - If you have no funds (or not enough funds) in your Stripe account, they will pull back the amount needed for the refund from your linked bank account. You can see this activity under Bal…

(Posted Jun 23, 2022 5:31 PM)

Feature Requests » Owner Statements

This was released at the end of 2021 but we didn't get it marked as released, so better late than never!

(Posted Jun 22, 2022 9:38 PM)

Feature Requests » DESCRIPTION "views"

This is being worked on in conjunction with  https://www.ownerrez.com/forums/requests/different-titles https://www.ownerrez.com/forums/requests/different-titles, so stay tuned! -Shawn

(Posted Jun 22, 2022 9:08 PM)