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Shawn H

OwnerRez Team Member
Member for 4 years
303 posts
Topic

General Help and Questions » Calendar Import/Export Conflicts

We released a Listing Site filter on custom export iCals today that can be used to get around this for Vrbo (and if needed for other channels).

(Posted Jun 19, 2024 7:25 PM)

Feature Requests » Select "Manual Payment Method" (Zelle, Venmo, etc) on additional payment screen plus proof of Payment

Zelle, Venmo, Cash App, Vrbo, and Booking.com icon options coming very soon!

(Posted Jun 18, 2024 7:34 PM)

Blog » Delay Negative Reviews on Airbnb, Expense Categories, Channel Transparency, Theme Cleanup

Hi Alex - somewhere along the way, we backed that down to 3 minutes before the window closes, which still allows the system to send it to Airbnb in time.  This article shares (https://www.ownerrez.co…

(Posted Jun 13, 2024 9:05 AM)

Feature Requests » Ability to have a separate (from share owner) GA tag/analytics for property shares

This was released earlier this month. Enjoy!

(Posted May 29, 2024 8:52 PM)

Feature Requests » Auto responder for Airbnb inquiries & requests

Yes, you can! If you haven't caught up on this news, here's the Triggers Overview (https://www.ownerrez.com/support/articles/triggers-overview) . From there, you can also see lots of examples.

(Posted May 29, 2024 8:48 PM)

Feature Requests » Search Feature Requests

This was released today! Enjoy! OwnerRez Search page (https://www.ownerrez.com/search)

(Posted May 29, 2024 8:43 PM)

Feature Requests » Add Messaging to API to Support HostAI Chatbot

Messages API was released back on April 17th!

(Posted May 29, 2024 8:41 PM)

Feature Requests » Move Settings Menu back in Top Menu

This was handled in the new sidebar menu!

(Posted May 29, 2024 8:38 PM)

Feature Requests » Twitter to X change

X icons were added earlier this month!

(Posted May 29, 2024 8:37 PM)

Feature Requests » Saved Filters in List View

This feature was released on 5/22/2024! "Save Default" is now available on the filters for the most-used grids in-app. For example, on the Bookings List view, click Filter. If you don't want …

(Posted May 29, 2024 8:31 PM)

Feature Requests » Tag Automations

It's in Testing. Version 1 will be a nice addition. Thanks for your patience!

(Posted May 29, 2024 8:24 PM)

Feature Requests » Make the Inbox feature similar to other messaging apps and inboxes

I can't share a narrow timeline (as that will backfire on us :-)), but I can safely say this year. We're working on it every week and will share a more definitive release timeframe as soon as possibl…

(Posted May 17, 2024 5:29 PM)

Feature Requests » Make the Inbox feature similar to other messaging apps and inboxes

Hey everyone! We recently moved this feature to In Development, which is exciting! If you joined the Under the Hood webinar back in April, you also got to see a sneak peek of an earlier version of th…

(Posted May 15, 2024 2:03 PM)

Feature Requests » Schlage Encode

Hi Joe - a number of our Integration partners support garage door openers and Yale Assure locks. Most are classified under the Door Locks area, so here is the Overview document (https://www.ownerrez…

(Posted May 2, 2024 7:37 PM)

Feature Requests » TEAM ACCESS request: have the "(me)" account at the top rather than at the bottom of the list

Hi Megan - as part of the ongoing redesign, we have plans to change up how the account switcher works in the top menu bar. Stay tuned.

(Posted May 2, 2024 5:57 PM)

General Help and Questions » Google Nest Lock

We're not aware of any of our partners that support Google Nest (Nest x Yale) locks. It's not a partner issue, it's the openness of Google Nest to be able to do so. Here is the full overview lis…

(Posted May 2, 2024 5:52 PM)

General Help and Questions » Facebook Messenger

Thanks, Justin, for letting us know. We have updated the support article (https://www.ownerrez.com/support/articles/hosted-facebook-messenger-chat) accordingly.

(Posted Apr 23, 2024 11:17 AM)

General Help and Questions » Phone System Integrations

Hi Spencer - more details to come as we fully plan this out. I did want to answer your question about international restrictions on SMS. Before doing the Dialer work, we plan first to open up SMS to …

(Posted Mar 29, 2024 3:13 PM)

Feature Requests » Google Vacation Rentals Connectivity Partner

@Shawn H- still gives me the same error.   by NickV (/forums/users/347399240) – Mar 13, 2024 10:28 PM (UTC) NickV, please write into the helpdesk about this (if you haven't already) and we can …

(Posted Mar 14, 2024 11:08 AM)

Feature Requests » Team Member System Alerts

Team Alerts was released back in November! If you missed the news, read up on it in the product blog post: New Profile and Account Menus, Team Alerts Added, "Announcements," and Schlage Lock Upda…

(Posted Mar 13, 2024 6:21 PM)