We need more flexibility on portal user access. Our cleaners need to know how many guests we have on each reservation which gives our cleaners info on number of linens used etc etc Aldo the cleaners need access to guest communication. It is because often times guests will verbalize potential problems (example: mold in the shower) which cleaner can automatically identify by reading the messages. Guests oftentime let us know that they are going to depart earlier which also gives our cleaning crew flexibility on when they can start cleaning.
So I'd say it is important to add flexibility to your portal/staff access areas. As of right now I see that portal access does not give enough information to the cleaners and staff access gives WAY too much. It would be nice to have more flexibility here.
