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James L

Joined October 2021
90 posts
Topic

General Help and Questions » Airbnb Importing property - Errors

Hi All I'm trying to do something pretty simple but I'm getting hit by error messages. I'm just trying to get an Airbnb Listing to import into OR. I've already sent this info to Support but I tho…

(Posted Mar 18, 2024 7:47 PM)

General Help and Questions » Minimum Stay for Last Minute Bookings -Pricelabs

Thanks Ken!

(Posted Mar 17, 2024 9:26 AM)

General Help and Questions » Minimum Stay for Last Minute Bookings -Pricelabs

I just wanted to check the process with Pricelabs, OR and Airbnb/BDC. In Pricelabs there is an option for setting up a Minimum Stay for Last Minute Bookings So I could have a 7 day minimum st…

(Posted Mar 16, 2024 6:36 PM)

Feature Requests » Dynamic Length of Stay Pricing

I'm trying to do similar. drop my 3 night minimum to 2 nights on Air and My own site (going to leave it at 3 nights on Booking.com as i can't work out how to do this) So far I'm thinking of addin…

(Posted Feb 12, 2024 12:23 PM)

General Help and Questions » Agoda messaging problem

Hi Ken I am on the API but unfortunately no e-mail is appearing in the contact info and the e-mail on the pulse app is a booking.com proxy. I have sent an request to the guest for their e-mai…

(Posted Jan 26, 2024 11:44 AM)

General Help and Questions » Agoda messaging problem

If it helps I've been trying to work out what the problem is and I think it is the messaging security settings on booking.com. It does say the information was update 1 day ago so they may well have c…

(Posted Jan 26, 2024 6:02 AM)

General Help and Questions » Agoda messaging problem

Just got this message through. How do we deal with this? Also is this a global thing or is it an Agoda china thing as the guest is from Hong Kong? https://uc.orez.io/w/files/1e86282ba9d14ef88a30b…

(Posted Jan 26, 2024 4:14 AM)

Introduce Yourself! » Agoda messaging problems

*****Apologies put it on the wrong thread - Please Delete*****   Just got this message through. How do we deal with this? Also is this a global thing or is it an Agoda china thing as the…

(Posted Jan 26, 2024 3:42 AM)

General Help and Questions » VRBO problems?

Thanks Ken Nothing more specific than above. I listed mine (without a vat number) a few years back but don't bother with them much in the UK. I had a client ask me about connecting to them and I …

(Posted Jan 23, 2024 11:00 AM)

General Help and Questions » VRBO problems?

Was just reading a discussion thread about how several Channel managers are having problems with VRBO at the moment. Also a comment saying that you can’t go api without a VAT number.   Can an…

(Posted Jan 23, 2024 10:00 AM)

General Help and Questions » Owner Portal

Is there a simple link to the owner portal? I have an owner who is IT challenged and cannot find where to log into the owner portal. I have looked and the resend invite button has changed to pass…

(Posted Jan 23, 2024 6:23 AM)

General Help and Questions » Content push failed error?

Hi All, Just had a new error appear via e-mail. API page saying error. Never had it before. Any ideas? Booking.com (http://Booking.com/?fbclid=IwAR2-yHTsaz_-20VIm5WtoNEL4nG_VzEydJxs…

(Posted Jan 18, 2024 7:45 AM)

General Help and Questions » Additional guest surcharges?

Thanks for that. Didn’t know that the extra guest fee in OwnerRez pushed through to Booking.com. All set up now!   btw the other bit was how their systems do surcharges and discounts.

(Posted Dec 30, 2023 4:38 PM)

General Help and Questions » Additional guest surcharges?

I'm just trying to navigate this for the first time. I have a client who wants to charge a surcharge for additional guests. They are listed on Airbnb and Booking.com. From what I can see the …

(Posted Dec 30, 2023 6:07 AM)

General Help and Questions » Disable or delete

Thank you both. I got it sorted.

(Posted Nov 18, 2023 6:12 PM)

General Help and Questions » Disable or delete

Hi There I want to know how to disable/delete a property. I was managing one for someone but we have parted ways. I've disconnected the API so they now have full control back but when I went …

(Posted Nov 17, 2023 5:25 AM)

General Help and Questions » Single Beds and Twin Beds

I've just spent a random half hour trying to work out how to input a single bed into OR. For any other UK people out there. I discovered the following.   U.S. terminology refers to a twin bed…

(Posted Sep 26, 2023 9:45 AM)

General Help and Questions » Multiple room question

This may be a really simple answer that I’m just missing, but here goes.   I’ve got someone who wants me to run their listing on Airbnb and bookingdotcom . The difference this time is…

(Posted Aug 22, 2023 5:25 PM)

General Help and Questions » 2 legal agreements?

To be honest I'm not really bothered. I just thought you guys might like to know in case it is a bug you need to sort out.

(Posted Jul 2, 2023 5:07 PM)

General Help and Questions » Booking.com Problem.

Hi For the first time I've got a problem with the credit card info on Booking.com. A booking came in today and the guest has followed it up with a message. "There is an error on the security depo…

(Posted Jul 2, 2023 5:03 PM)