May 2025 brought powerful new automation capabilities, including six new Trigger and Tag automations, Google Ads and Tag Manager support, two new Gap Night field codes, and more exciting updates.
* New Features (#new-features)
* Trigger & Tag Conditions Expanded for New Automations (#new-conditions)
* Google Ads and Tag Manager (#google-ads-tags)
* Gap Night Field Codes (#gap-night)...
AIPEX () allows hosts to efficiently handle guest interactions while at the same time raising the bar on the guest's experience. With it, hosts reduce staff load, optimize turnovers, generate incremental revenue, drive occupancy and delight customers. With this AIPEX/OwnerRez integration, you can provide gues...
Meet Besty () , your new autopilot AI assistant.
AI powered guest messaging, guest retargeting, and inquiry follow ups to maximize conversion. Auto-upsell gap nights, bookend nights, and early checkins. Real-time guest sentiment scores, conversation summaries, and instant translation. Advanced KPI dashboard to...
...ansmitted (#data-transmitted) Steps for integration:
1. Go to () and click Sign In.
2. Once logged in, go to the Settings page and click -> Connect PMS.
3. Select OwnerRez.
Guest Ranger () is one of the leading fraud prevention software for short-term rentals. The days of manually verifying guests are over! Guest Ranger leverages the power of data using multiple consumer databases and artificial intelligence (AI) to give property managers the knowledge of whom their guests are wit...
Happy Guest () automates your check-in process AND helps you with upsells and digital guidebooks. It's a flexible check-in solution that makes your arrivals and upsells seamless, automated, and fun. Think of Happy Guest as the future of guidebooks.
Host Like a Pro: Automate Check-ins, Upsell...
...ity tax, INE, guidebooks, smart locks, and more. Powered by human intelligence and enhanced by artificial intelligence. Hostkit is a software certified by the Portuguese Tax Authority with the number 2549 and has more than 60 integrations with complementary partners and services of the Portuguese government.
* Steps for Integration (#integration)
* What Data is Transmitted (#data) Steps for...
PetScreening () streamlines pet and animal management across properties, enabling you to maximize revenue, optimize occupancy rates, screen assistance animals, and reduce risk.
The PetScreening integration with OwnerRez allows PetScreening to import properties and bookings from...
SuiteOp () is a solution that brings automations to your short-term rental or hotel operation and integrates seamlessly with your OwnerRez account. Get unparalleled guest experiences at scale and manage your entire operation team in one platform.
Easily connect your OwnerRez account with SuiteOp for efficien...
Data shows that most guest-related issues in Short-Term Rentals arise with individuals who have already passed background screenings and ID verifications. While these traditional methods are common, they often fail to provide the comprehensive peace of mind that Property Managers truly need.
Trustd.ai, founded by experienced Airbnb Su...
I love OwnerRez! They stay up to date with the ever-changing industry trends and best practices, and ensure their user base stays updated as well.
Alternatives considered: Lodgify
Reason for choos
...o let them in via a keybox. (We are currently limping along with this and a Twilio texting function but it is not easy to setup and of course requires a confirmed twilio account to make it work.)
2. Logs...we would like to have OR capture the logs from the lock and have them available on the lock page... similar to perhaps what you do with the credit card authorization stuff... in particular...
Hi All
I'm trying to get around a problem I have with Stripe and the deposit holds. Recently I am getting a large number of security deposit hold fails. I think it is down to 3D secure 2 process that is required by law in Europe.
For example
'StatusFailedReasonTransaction failed with status: requires_actionTypeHoldScheduled For2 days before arrival (currently 14 May 2025)AmountDefault...
...s within the booking. When someone buys a basket or a couples massage (set up as "surcharges") during their booking process, we want to 1) tag the booking with the surcharge automatically which would 2) allow us to send an email out for any booking with that particular tag.
Could you let me know if this type of automation in tagging is in the works? Thanks!