...ates calendar view
* Any Comments added by the potential Airbnb guest
* Inquiry Activity
For complete information, see the Inquiries () section of the Airbnb inquiries, Special Offers, Request to Book, Pre-Approvals () support article. Activity Timeline...
...d Directives that Rezzy can reference to really "up her game."
Frequently Asked Questions (FAQs) () are the questions that guests often ask. Stuff like "Where's the closest corner store?" or "How do I get the grill to light?". Common questions you might include in your guest manual or post in a list on your website. You can set up FAQs under in...
...want the option to remove guest contacts. OwnerRez supports both options.
OwnerRez users cannot delete guests or Airbnb Special Offers () (quotes) created through an Airbnb channel integration connection.
All guest information you put into OwnerRez is yours to keep or delete. For more information, read our Frequent...
...make all those updates in there too, if you want your website to match. Otherwise your website will not update. If you’re ok with this, then there’s no issue here. However, I just don’t need more stuff to do.
(6) Their “CRM” which comes with the website, is basically a command center/dashboard which is supposed to control (and automate) all of your email marketing, social media, and bl...
...he middle of working on an integration with Pagadito which is entirely based in Central America. That will serve countries like Panama and Costa Rica with native local processing.
The new PayPal stuff is finished and mere days away from release. It was a huge update and took a couple extra months to polish it after building and verifying the original integration with PayPal. I'm not sure if that w...
...pe, total of 6.
9) On top of this, no ability to organize templates into folders. It's a hot mess.
10) No ability to use many basic tag automations. We're forced to use zapier for such basic stuff.
11) No ability to have any meaningful levels of access for employees.
I could keep going but you can just look at the feature request list and see how long ago stuff has been requested and i...
...over content (photos, amenities, descriptions, etc), and I'm enjoying it.
I noticed this list of "Fine Print" items in the Booking.com extranet, and it's a bunch of random hotel and COVID related stuff. See below.
I wouldn't care, but there's one called "guest must show ID and credit card at check-in" that is turned on for all properties. And this is showing out live on the public guest side....
Hello,
We just tried to put some of our properties on Airbnb and ran into issues where they said they owners had to do the listings then add us in. Has anyone else run into similar issues? Part of the reason our owners adore us is because they don't have to do the back end stuff. Thank you in advance.
...s (listing site)
9) On top of this, no ability to organize templates into folders. It's a hot mess.
10) No ability to use many basic tag automations. We're forced to use zapier for such basic stuff. not clear what "basic tag automation" is for you. I have tag automations to send cleaners a reminder for same-day turn days, send me a text reminding me to set thermostats, send guests a suggestion...
Great idea, Heroes. We have a bunch of stuff coming out around the guest forms and guest experience, leading to internationalization and language settings. We had not talked about the currency thing, but you're right - we could incorporate a setting to "show in different currency" which gives a good estimate of what it will be, even though the actual processing is in a different currency.
PS. For...
...the weeds on that part first.
Before Inbox cleanup, we've had to clean up messaging features (like Autoresponder) and work our way through some of the side features so that we can get to the main stuff. That, too, has already been underway for a while.
Our PM system has a large V2 about to drop that we've been working on for 2 years which changes a number of significant things around commissio...
...- it's the same as every other lock integration.
Here's a quick pic of us testing it:
(Ignore the purple buttons. That's extra stuff that only OR staff can see.)
We created two different locks and associated them with the same property and set "random" as the code generation setting. We created a booking, and, as you can see,...
.../347379669) – Nov 1, 2023 3:16 PM (UTC)
We are changing it to use the name. The feedback on that has been overwhelming and the use case is pretty obvious. The OwnerRez engineer working on lock stuff is already actively working on putting that in place.
