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  • Channel Management » Channel Integrations » Airbnb

    ...s it -- the tax will now be pushed to Airbnb as a custom pass-through tax.
    * Repeat with any additional taxes you have to collect - each individual separate tax authority needs its own entry.

    👉 Stuff to watch out for:

    * If you switch to custom taxes, you must configure all of your taxes with the appropriate criteria. Make sure to check the options on the tax page in Airbnb and on the tax dashbo...

  • Core Concepts » Guests » Managing Guest Records

    ...want the option to remove guest contacts. OwnerRez supports both options.

    OwnerRez users cannot delete guests or Airbnb Special Offers () (quotes) created through an Airbnb channel integration connection.

    All guest information you put into OwnerRez is yours to keep or delete. For more information, read our Frequent...

  • Messaging » SMS Messaging

    ...hing is sent to any government. While there are government rules in the US about adopting Brands and A2P sending, the information we submit is only used by our SMS carrier to prepare your "Caller ID" stuff with the carriers. We cannot say what happens to it beyond that, but OwnerRez does not transmit anything to any governing bodies, which we would not do based on our Privacy Policy (
  • Rezzy AI

    ...d Directives that Rezzy can reference to really "up her game."

    Frequently Asked Questions (FAQs) () are the questions that guests often ask. Stuff like "Where's the closest corner store?" or "How do I get the grill to light?". Common questions you might include in your guest manual or post in a list on your website. You can configure FAQs for i...

  • Blog

    I have Stripe for payment processing. So should I connect Paypal thru Stripe or thru OR or both?

    Connect PayPal directly to OR, not through Stripe. Then, OR will use both payment methods side by side but prefer the Stripe one for CC stuff.

  • Reviews

    ...ke on my end, and they also send me to links on their site that offer additional support in the area I need help. I haven't ever been left in a lurch and they have answered all of my questions. Great stuff. I look forward to seeing how OR continues to evolve!