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  • Blog

    Meet Susan Townsend, founder of Mountainside Treasures () . Since 2005, she's grown her business from a single condo at Jay Peak to nearly 30 properties across Vermont and Utah, giving her guests the opportunity to experience the joy of getting into the mountains. Can you tell us a little bit about your history?

    I started renting my own property in 2005 when...

  • Blog

    Kick off the new year with more payment options and better control. 💪 Keep reading to learn more about our powerful December updates that rounded out 2025, including our new PayPal integration for easier and expanded payment options, the new Payment and Security Deposit guest forms, and the ability to ban problematic guests from booking direct.

    * New Features (#new)

    * PayPal (#paypal)
    *...

  • Blog

    After settling in Florida, Cecilia Ghilardotti turned her love for the coast and her diverse professional background into Maven Vacation Rentals () . Starting with a single duplex and growing through word of mouth, she has built a small, curated portfolio focused on care and consistency. Can you tell us a little bit about your history?

    I was born and raised i...

  • Blog

    It's official, we're among the best in vacation rental technology once again for the 6th year in a row!

    OwnerRez has been named a Vrbo 2026 Elite Connectivity Partner, placing us in an exclusive group of software providers recognized for innovation, reliability, and performance across the Vrbo marketplace. This marks our 6th consecut...

  • Blog

    Happy Friday! The vacation rental industry continues to evolve, with significant developments this week highlighting the dynamic nature of the market. From regulatory shifts to personal stories of homeowners leveraging rental opportunities, here's a roundup of the latest news.

    During the Masters Tournament in Augusta, Georgia, local homeowners are capitalizing on the influx of visitors by rentin...

  • Blog

    With a strong foundation in home décor, woodworking, and property management—backed by years of hands-on experience—the journey of Pineapple Cove Vacation Rentals () has been one of creativity, resilience, and passion. From managing properties to weathering Florida's unpredictable hurricane seasons, Christina's commitment to crafting unique spaces and delivering un...
  • Blog

    With a background in real estate, interior design, and property management, Caroline Jordan has worn many hats in the industry. However, her passion for the Gulf Coast and connecting with people led her to build Coastal Link Properties () , where she helps create unforgettable stays for travelers. Can you tell us a little bit about your history?

    I'm Caroline...

  • Blog

    This week's roundup covers Vrbo's top Southern beach spots, major rental crackdowns in Maui and B.C., Marriott's new rain guarantee, and the rise of AI in vacation rentals.

    According to Vrbo, 30A (FL), Wilmington (NC), Hilton Head (SC), and Gulf Shores (AL) are this summer's most in-demand beach destinations in the U.S. South. () 30A offers pictures...

  • Blog

    Meet Stephanie, a dedicated vacation rental owner and property manager who turned her love for the beach into a thriving business, Sea South Properties () . What started as a personal investment in 2005 quickly evolved into a full-fledged career after realizing the value of hands-on management. Can you tell us a little bit about your history?

    My husband and I b...

  • Blog

    This week's roundup covers Dearborn's new short-term rental rules, rising UK countryside bookings, a shift toward vacation homes among wealthy travelers, efforts to cut food waste in rentals, and European hotels challenging Airbnb's over-tourism claims.

    The Dearborn City Council approved new short-term rental regulations set to take effect January 1, 2026. (

  • Blog

    With summer in full swing, this week's Industry News reflects a fast-moving industry balancing strong demand with smarter oversight, clearer guest policies, and new opportunities.

    North Carolina's new law, effective July 1, 2025, () require...

  • Blog

    Ruslan, founder of Away2PA () , has built a thriving vacation rental business in Pennsylvania's Pocono Mountains through patience and determination. What started as a complete unknown has grown to 10 properties and given her the freedom to step away from corporate life. Can you tell us a little bit about your history?

    I came to the U.S. from Russia twenty years ago. I end...

  • Blog

    At Getaway Properties AZ () , Lori Baker has built a business around the belief that every getaway should tell a story. Managing 17 short-term rentals for other owners and several of her own, Lori's mission is to craft spaces that inspire connection, relaxation, and unforgettable memories. From the desert to the pines, her homes offer a true home away from home,...
  • Blog

    Jeff and Karin Gauvin founded Utah Escapes () with a clear philosophy of underselling, over-delivering, and creating consistent experiences that earn 5-star reviews. With decades of hospitality experience and a passion for travel, they've built a thriving vacation rental business in the beautiful state of Utah. Can you tell us a little bit about your history?

    I grew...

  • Blog

    Meet the husband and wife team behind Stable View () , a 1,000-acre equestrian and hospitality venue in Aiken, South Carolina. What began as a training facility for Eventing horses has evolved into a destination for guests seeking equestrian sport, relaxation, and connection. Cyndy and Barry Olliff have worked hard to make each stay feel personal, like being welcomed int...
  • Blog

    This week's roundup covers Airbnb.org's emergency housing efforts following Hurricane Melissa, Nantucket voters' legalization of short-term rentals across the island, Vail's narrowly defeated short-term rental tax, and a stunning Airbnb in East Greenland offering a once-in-a-lifetime wilderness experience. Let's dive in.

    Following the landfall of Category 5 Hurricane Melissa at the beginning of...

  • Blog

    We're pleased to share our partnership with Cortado AI () , bringing OwnerRez users powerful AI tools that help answer guest messages, handle maintenance requests, and unlock new revenue opportunities through automated upsells. About Cortado AI

    Cortado builds AI Agents that actually work. Respond instantly to guests, boost revenue with automated upsells and focus on growin...

  • Guides

    Your website is one of the most critical tools in your vacation rental business. But if it isn't designed for accessibility, you could be missing out on bookings from a wide range of travelers, including the one in four U.S. adults living with a disability, according to the CDC. () Accessibil...
  • Guides

    Airbnb's Preferred Software Partner program () highlights its top property and channel management software partners in the vacation rental industry. Within this select program, the Preferred Plus designation is the top-tier, reserved for companies that consistently exceed Airbnb's strict requirements and deliver "Elite" performance to their users.

    OwnerRez...

  • Forums

    The Request

    For Airbnb bookings only, adjust the POC Form so that the phone number field is left blank *AND* is a required field, so that hosts can continue to reliably collect guests' real phone numbers.

    The Background

    As of September 30, 2025, Airbnb is transitioning to issuing temporary phone numbers () for guests that are created at the time...