We’re pleased to share our partnership with Cortado AI, bringing OwnerRez users powerful AI tools that help answer guest messages, handle maintenance requests, and unlock new revenue opportunities through automated upsells.

About Cortado AI

Cortado builds AI Agents that actually work. Respond instantly to guests, boost revenue with automated upsells and focus on growing your rental business, not your payroll. Cortado reads through thousands of historic messages, builds a bespoke portfolio-wide knowledgebase, and starts answering guest questions and generating new revenue in minutes, not weeks. Build custom procedures in natural language to handle more complex tasks like maintenance requests and early check-in requests.

Features

• Automate responses to guest messages: Cortado’s Agents can handle a wide range of guest messages without human intervention; from WiFi passwords to local restaurants.
• Onboarding takes minutes: Cortado’s AI Agents start working out of the gate, with minimal onboarding and no initial “training” required to answer guest messages.
• Flag sensitive messages for host intervention: Cortado’s AI Agents automatically flag sensitive messages for host intervention.
• Respond to guests in 100+ languages: Cortado’s AI Agents are fluent in over 100 languages, and automatically switch languages based on the guest’s message.
• Team Notifications: Cortado’s AI Agents recognize when human intervention is required, and automatically notify your team through your preferred messaging channel (SMS, email, WhatsApp and Slack).
• Increase customer satisfaction: Host responsiveness is a top driver of guest satisfaction and OTA rankings for your listings. Cortado’s AI delivers accurate, friendly responses in under 60 seconds.

Pricing

Cortado AI is priced on a per-listing, per-month basis and scales down as more listings are brought online. No hidden fees or add-ons. Read more about their pricing here.

Ready to Connect?

Get started with Cortado AI by visiting here and checking out the OwnerRez support article for integrating OwnerRez with Cortado AI.