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  • Blog

    ...Casago's acquisition of Vacasa to anti-tourism protests in Europe and regulatory crackdowns across North America. Let's dive into the top stories shaping short-term rentals right now.

    Airbnb's Q1 2025 earnings revealed a 6% year-over-year revenue increase () to $2.27 billion, surpassing expectations. However, the...

  • Blog

    May 2025 brought powerful new automation capabilities, including six new Trigger and Tag automations, Google Ads and Tag Manager support, two new Gap Night field codes, and more exciting updates.

    * New Features (#new-features)

    * Trigger & Tag Conditions Expanded for New Automations (#new-conditions)
    * Google Ads and Tag Manager (#google-ads-tags)
    * Gap Night Field Codes (#gap-night)...

  • Blog

    ...ces. Here are this week's top headlines shaping the short-term rental landscape.

    The U.S. travel sector is showing signs of a slowdown as economic pressures mount. Expedia's Q1 revenue came in at $2.98 billion () , below expectations, triggering a 9.2% drop in its stock price, largely d...

  • Blog

    ...dcrumbs (#breadcrumbs)
    * OwnerRez Forum Post Previews (#post-preview)
    * Booking.com Additional Guest Fees (#bdc-additional-guests)
    * Turkish Language Guest Forms (#turkish-language)
    * PM v2 Legacy Bookings (#legacy-bookings)
    * Disabled Integrations (#disabled-integrations)
    * Communication History Email Activity (#group-activities)
    * Closed OwnerRez Stripe Accounts (#stripe)
    *...
  • Forums

    2) It's only an issue on desktop and a smaller screen such as a laptop. If you go to list view, the right side is cut off. I'm forced to scroll down to the bottom, then scroll right, then scroll back to the top. If we could hide or resize the columns that would fix it. Or just put a scroll bar at the top. I think this one bugs me the most because we use list view so frequently and seems like an eas...
  • Forums

    #2 you can just disable a discount until you need it again, then enable it 
  • Channel Management » Channel Integrations » Vrbo

    ...ting is displaying old "Additional information about rental rates." (#old-rate-notes)
    * Can I use Vrbo's MarketMaker pricing service with the channel integration? (#marketmaker)
    * Vrbo offers a 20% off discount for the first 3 bookings on a new listing. How do I turn that on? (#new-listing-discount)
    * Why do my nightly rates display with decimals (cents) as set in OwnerRez but my additiona...
  • Integrations » Guest Communication

    ()

    Touch Stay () offers digital guest welcome books to help hosts provide guests with information about the property and surrounding area. Welcome books can be completely customized to your brand. Touch Stay integrates with OwnerRez to import y...

  • Channel Management » Channel Integrations » Airbnb

    ...rbnb lets you set a time cutoff so you at least have a little warning - say, noon. You set this time in the Airbnb channel integration configuration settings.

    Don't forget that this setting can also be overridden on a per-property level, under Properties > pick a property > Channel Rules:

  • Core Concepts » Theming

    ...ou want - your business should have one identity.

    To add or create a customized theme, users can navigate to Settings > Branding & Legal > Theming.

    To create another theme, click the + Create Theme button.

    This invites users to enter a new name, phone number, contact...

  • Updates & Archives » Email Blast Archive » 2024

    Subject

    New Airbnb Cancellation Policy Changes Body

    Hi [first name]!

    We're writing to inform you about upcoming changes to Airbnb's cancellation policies (

  • Core Concepts » Damage Protection

    .../enahnced-damage-protection-common-issues-questions) . What is the deductible for Damage Protection?

    There isn't one - the program obligation applies first-dollar. Note the minimum claim amount is $25.00 - but, if you have an approved claim for $25, you'll receive the whole $25. Who is the actual protected party, and who makes claims?

    The OwnerRez subscriber who owns the OwnerRez account that p...

  • Websites » Widgets

    ...ch of widgets with property id's, this is a much easier method.

    For example, with Cardigan, here's how they set up the property public URL's:

    1. Grab the URL:

    2. Put it in the property General Info settings:

    3. When generating the widget code, choose For...

  • Core Concepts » My Account

    ...d instruction from their CA, who is knowledgeable about the processes and features of OwnerRez. Types of Certified Advisor Badges

    Current badges include:

    The Account Setup badge signifies expertise in setting up and configuring an OwnerRez account, enabling users to accept bookings. This certification means the CA knows how to set up...

  • Integrations » Guest Communication

    Absolutely () is dedicated to transforming the vacation rental market by connecting property owners and managers with reliable home service professionals through an intuitive, no-code platform. With a focus on simplicity and efficiency, Get Absolutely makes it easy to manage and coordinate essential services,...

  • Updates & Archives » Email Blast Archive » 2025

    Subject

    Configuring Per Guest Per Stay Fees on Airbnb Body

    Hi [first name]!

    I'm reaching out because Airbnb has recently added support for "per guest per stay" fees to their Resort, Management, and Community/Association fees, so there's now a way to charge like this. Quick Summary:

    We noticed that you've got one or more additio...

  • Messaging » Template and Trigger Library » Pre-stay Library

    ...a channel template to remind your channel guest to provide their contact information and sign your renter agreement.

    Note: Why can't you use a platform email or proxy email address like "joe.blow.12345@messages.airbnb.com" or "joe.blow.12345@messages.booking.com?" These platform/proxy email addresses aren't real. If you send messages to them, your message will be collected by the channel, stripp...

  • Forums

    ...e):

    Description

    Rate

    Amount

    Lodging

    $780

    $780

    Cleaning Fee - Cowboy Cabin based on $65.00 per stay

    $65

    $65

    Pet Fee for 1 pet based on $25.00 per night per pet

    $75

    $75

    Colorado Sales Tax 2.9%

    $26.68

    Cortez Lodging Tax 2%

    $18.40

    Montezuma County Tax 0.4%

    $3.68

     

     

    The lodgi...

  • Forums

    ...the Owner Portal but functionality is a bit limited. All I really need is:

     

    1. Ability to upload files (Statements, reports, management agreements, certification of insurance, etc)

     

    2. Ability to link to other things... For example, I'd like to add a button that links to a Jotform to collect bank details from owners

    Part two would be including links to the listings, so owners...

  • Forums

    ...m isn't letting me upload images, still trying to troubleshoot the issue...but a screenshot in case the table isn't displaying correctly:
    PM-1.png

     

    Summary of Charges

    Rate Summary

    Date Guests Status Rate (USD)
    Mar 9, 2025 2 Confirmed 222.00
    Mar 10, 2025 2 Confirme...