Meet Susan Townsend, founder of Mountainside Treasures () . Since 2005, she's grown her business from a single condo at Jay Peak to nearly 30 properties across Vermont and Utah, giving her guests the opportunity to experience the joy of getting into the mountains. Can you tell us a little bit about your history?
I started renting my own property in 2005 when...
Kick off the new year with more payment options and better control. 💪 Keep reading to learn more about our powerful December updates that rounded out 2025, including our new PayPal integration for easier and expanded payment options, the new Payment and Security Deposit guest forms, and the ability to ban problematic guests from booking direct.
* New Features (#new)
* PayPal (#paypal)
*...
After settling in Florida, Cecilia Ghilardotti turned her love for the coast and her diverse professional background into Maven Vacation Rentals () . Starting with a single duplex and growing through word of mouth, she has built a small, curated portfolio focused on care and consistency. Can you tell us a little bit about your history?
I was born and raised i...
It's official, we're among the best in vacation rental technology once again for the 6th year in a row!
OwnerRez has been named a Vrbo 2026 Elite Connectivity Partner, placing us in an exclusive group of software providers recognized for innovation, reliability, and performance across the Vrbo marketplace. This marks our 6th consecut...
This week's roundup covers San Diego blocking a proposed short-term rental tax, new 2026 investment insights from AirDNA, cities continuing to adjust short-term rental rules ahead of the 2026 World Cup, a legal challenge to Dearborn's STR ban, and a new HGTV series spotlighting vacation rentals. Let's dive in.
Previously reported in Industry News on January 23rd (/blog/early-2026-market-trends-s...
This week's roundup covers Key Data's Q1 2026 short-term rental market report, Lake.com's new integration with OwnerRez, ongoing tax debates in San Diego and Washington state, and new data on Airbnb's economic impact in Kentucky. Let's dive in.
Key Data released its Q1 2026 industry performance analysis for property managers, highlighting continued shifts across the U.S. short-term rental market...
Ruslan, founder of Away2PA () , has built a thriving vacation rental business in Pennsylvania's Pocono Mountains through patience and determination. What started as a complete unknown has grown to 10 properties and given her the freedom to step away from corporate life. Can you tell us a little bit about your history?
I came to the U.S. from Russia twenty years ago. I end...
Jeff and Karin Gauvin founded Utah Escapes () with a clear philosophy of underselling, over-delivering, and creating consistent experiences that earn 5-star reviews. With decades of hospitality experience and a passion for travel, they've built a thriving vacation rental business in the beautiful state of Utah. Can you tell us a little bit about your history?
I grew...
This week's roundup covers Airbnb.org's emergency housing efforts following Hurricane Melissa, Nantucket voters' legalization of short-term rentals across the island, Vail's narrowly defeated short-term rental tax, and a stunning Airbnb in East Greenland offering a once-in-a-lifetime wilderness experience. Let's dive in.
Following the landfall of Category 5 Hurricane Melissa at the beginning of...
We're pleased to share our partnership with Cortado AI () , bringing OwnerRez users powerful AI tools that help answer guest messages, handle maintenance requests, and unlock new revenue opportunities through automated upsells. About Cortado AI
Cortado builds AI Agents that actually work. Respond instantly to guests, boost revenue with automated upsells and focus on growin...
While we don't want any of our users to leave, we understand that sometimes it's just not a good fit. Or maybe you won the lottery and it's time to retire! Either way, when it's time, it's time.
You can close your account at any time. We don't impose contracts or early termination fees on our users.
Before you close your OwnerRez account, be sure to review our Disable or Re-enable a Property...
We've created a tool called "OwnerRez Channel Bridge" which is a Chrome browser extension that gives you extra functionality when working with listing sites. Read about it in our Channel Bridge Overview () article.
This article provides a list of common questions and answers about Channel Bridge that are not covered elsewhere.
* I'm get...
We've got many different widgets that let you set up integrations with OwnerRez from your site, from inquiry/quote/book now widgets to availability calendar displays to searching properties by availability and showing rates tables and reviews.
The easiest way to get started is to look at the widgets section in your account () . Add some new ones to play...
Subject
Major upgrade about to launch for Property Management (PM)! Want another look? Body
Hey [first name]!
In the past, you enabled and used our Property Management (PM) feature, but then later turned it off.
Since then, we've rebuilt PM from the ground up, and we'd love to show you what's new.
This upgrade provides far more accuracy, flexibility, and control over how you manage owner...
Subject
PMv2 Is Now Available in Your Account! Body
Hey [first name]!
We're officially kicking off the rollout of PMv2, our major upgrade to the Property Management (PM) system inside OwnerRez. Remember how we said some users were easy to upgrade to PMv2? Well, that's you! It's now available in your account.
To upgrade, go to this page inside your account (
Airbnb's Preferred Software Partner program () highlights its top property and channel management software partners in the vacation rental industry. Within this select program, the Preferred Plus designation is the top-tier, reserved for companies that consistently exceed Airbnb's strict requirements and deliver "Elite" performance to their users.
OwnerRez...
