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  • Channel Management » Channel Integrations » Airbnb

    ...effect at the original booking.
    * Have the guest inquire about new travel dates. If the host desires, the host can send a special offer () in which the new booking charges include a credit for some portion of the old booking payment. The new cancellation policy for the new dates will only apply to the amount of any new c...
  • Channel Management » Channel Integrations » Airbnb

    ...s it -- the tax will now be pushed to Airbnb as a custom pass-through tax.
    * Repeat with any additional taxes you have to collect - each individual separate tax authority needs its own entry.

    👉 Stuff to watch out for:

    * If you switch to custom taxes, you must configure all of your taxes with the appropriate criteria. Make sure to check the options on the tax page in Airbnb and on the tax dashbo...

  • Rezzy AI

    ...s, photos, descriptions etc. that you have configured in the Property area.

    Frequently Asked Questions (FAQs) () are things guest often ask. Stuff like "Where's the closest corner store?" or "How do I get the grill to light?". Common questions you might include in your guest manual or post in a list on your website.

    Directives -- also known a...

  • Forums

    ...to make it work.)

    2.  Logs...we would like to have OR capture the logs from the lock and have them available on the lock page... similar to perhaps what you do with the credit card authorization stuff...  in particular we are looking for every time the lock is unlocked or autolocked.   This is a security thing for us.   Needing to know who is going in and out and when.

    3. Notification if the d...

  • Forums

    ...te", I happen to prefer latter
    * first, my choice is not saved -- when I reload the page, it always switches back to "Use property color" -- a small annoyance
    * second, occasionally I observe weird stuff -- when "Color by listing site" is selected but calendar behaves as if "Use property color" is active. I have to click the first and then second button to "fix" it. Not sure how I get into this state...
  • Guides

    ...everyone involved. That's why OwnerRez builds accessibility into every direct bookings website, (/support/articles/hosted-websites-ada-accessibility) so you don't have to worry about the technical stuff and can focus on giving guests an unforgettable experience and growing your business. See for yourself how the OwnerRez website works for your vacation rentals. (/vacation-rental-website-builder) F...
  • Forums

    ...these things we have addressed with manual solutions or with an integration we created with Twilio and I know we could go further with Twilio -> Zapier -> OR but ultimately we would like to see this stuff in OR so we didn't have to develop that type of solution.
  • Forums

    He's layering his own custom built PMS over OR and trying to build out stuff that OR can already do for him. I see no reason to keep this request open. Closing it out.
  • Forums

    Another thought, if he's just doing his own stuff he could potentially make use of our messaging API.
  • Forums

    ...an't figure out that I am the name on an AirBNB API, VRBO API and that I am also an Owner in the PM module as I have my personally owned properties under me for reporting filtering/grouping and other stuff. This begs the question, what is RezzyAI limited to in regards to the system data it looks at?
  • Reviews

    ...ke on my end, and they also send me to links on their site that offer additional support in the area I need help. I haven't ever been left in a lurch and they have answered all of my questions. Great stuff. I look forward to seeing how OR continues to evolve!