...gress (#design)
* Cancellation Policies (#design-cancellation)
* Holidays (#design-holidays)
* Time Zones & Check-In/Out (#design-time)
* Tweaks (#tweaks)
* August 6th Release with 2 Tweaks (#tweaks-august-six)
* August 13th Release with 2 Tweaks (#tweaks-august-thirteen)
* August 20th Release with 3 Tweaks (#tweaks-august-twenty)
* Bug Fixes (#bugs)
* August 6th R...
...iews (#reviews)
* Quick Quote Listing Source (#listing-source)
* Scheduled Triggers (#triggers)
* Limited Access Staff Users (#limited-staff)
* Door Lock Field Codes (#door-codes)
* PMv2 Escrow Expenses Other Column (#escrow)
* Discount Categories (#categories)
* Standard Rate Adjustment Surcharge (#rate-adjustment)
* Design Progress (#design)
* Tweaks (#tweaks)
* O...
...group-messsages)
* I'd like to include my team on SMS messages. Can I use my Team Account to set up SMS messaging? (#team)
* Can I receive one-time passwords (OTP) or two-factor authentication (2FA) codes from third-party platforms on my OwnerRez SMS number? (#otp-2fa)
* Technical Details & Troubleshooting (#details-troubleshooting)
* What is a Message "Segment"? (#message-segment)...
...property and use the Duplicate tool on the upper right menu to copy the property you've already set up to a new property and get a head start. Don't forget to check the "Include Listing Data" checkbox to duplicate everything as you enter or copy & paste new property names.
If...
...of any new charges.
Find the booking in Airbnb and click the option to make changes or alterations. Click the "Change Reservation" option.
()
After the alteration page loads, change the dates first and then set the new price (if the price needs to also change...
()
Touch Stay () offers digital guest welcome books to help hosts provide guests with information about the property and surrounding area. Welcome books can be completely customized to your brand. Touch Stay integrates with OwnerRez to import y...
...ound in public health and a love for the ever-changing vacation rental industry, she now manages 40 properties. Can you tell us a little bit about your history?
Our career in hospitality started in 2015 when my husband sold a business. We took our first installment from the business and purchased a 50 ft. Silverton motor yacht on Kentucky Lake as our next business venture: Kentucky Lake Boat Cha...
We're thrilled to announce Right to Rent () as a new integrated partner! This integration makes it effortless to support smart, effective advocacy that protects hosts and managers like you, automatically, every time you get a booking, through the Right to Rent Collaborative. About Right to Rent:
The ability to operate vacation rentals is being challenged in cities a...
...n Stay Hocha into a thriving operation managing over 35 properties in the Broken Bow, Oklahoma area. Here's what Vikram had to say about growing his business with OwnerRez.
Q: What did your business look like when you first started, and what does it look like today?
A: We started 2 years ago with 2 properties we owned and managed. Own...
Add ability to disable/remove active tags with triggers based on conditions met as well as other tag values.
SIMPLE EXAMPLE: When a guest books we set 3 tags 1-DOC-NO 2-AGR-NO 3-DEP-NO
When the guest completes rental agreement we set 2-AGR-NO to 2-AGR-YES, same with DEPOSITS
When both AGR and DEP are completed then set 1-DOC-YES
1-DOC-YES means that guest has complete al...
...ciated questions directed to me. I am not charging that fee so I do not think it is fair to expect me to represent it on Airbnb behave. YMMV
"Airbnb’s new 15.5% host-only fee takes effect October 27 — and if you’re connected to Airbnb through a property management system (PMS), this change directly affects your final payout.The fix is simple — and quick. You can keep your net payout the same by...
...rs have to say about Streamline:
"They are an average company trying their best in a competitive market. I wish I would not have spent 5 years trying to make their system work for us." Jim C. (May 2024) ()
"It used to be great, but it's gone downhill. It just hasn't kept up with the times, and there are much better options out the...
...rience ever. Their specialty modules like trust accounting and integration with housekeeping/maintenance billing would never work - their tech people just gave up trying." Lisa T. on Capterra (April 2024) (/reviews/259)
"The new Ignite system has many bugs, making day to day operations very difficult. Support is almost nonexistent after onboarding." Stephanie E. (May 2025) (
...sers have left Avantio for OwnerRez, choosing up-front pricing, a superior Airbnb connection, and a platform that believes "speed is a feature." (/blog/celebrating-10-years-of-ownerrez#:~:text=Speed%20Is%20A%20Feature,forces%20you%20to%20improve%20constantly.) Here's what real, independent reviewers are saying about Avantio.
"Prior to signing, we were told that it did not take more than 5 minute...
Some open questions:
#1 - How do they handle refunds? If the average processing is 2.45% per transaction, is it 2.45% for incoming and another 2.45% for outbound (refunds) transactions? So a $10,000 booking that is cancelled would cost $490.00 in processing fees. $245 for the inbound transaction, another $245 for sending the money back?
#2 - Do they have total cost down to the per booki...
Some open questions:
#1 - How do they handle refunds? If the average processing is 2.45% is it 2.45% for incoming and outbound (refunds) transactions? So a $10,000 booking that is cancelled would cost $490.00 in processing fees. $245 for the inbound transaction, another $245 for sending the money back?
#2 - Do they have total cost down to the per booking in regards to reporting and stat...
