Why everyone chooses OwnerRez over Streamline
Why pay for average, buggy software when you can have Elite? Switch to the #1-rated vacation rental software in the industry. Hundreds of customers have already moved from Streamline to OwnerRez and it's easy to see why.
Compare our features, support, and cost to theirs.
See what independent review boards say about OwnerRez versus Streamline.
What Customers Are Saying
Don’t just take our word for it. Streamline users switch to OwnerRez every month for better features, unmatched support, and no long-term contracts. OwnerRez offers unlimited bookings, no setup fees, no booking fees, and a 14-day free trial. Here’s what a few real users have to say about Streamline:
"We are moving to another system with more features at a lower price"
"They are an average company trying their best in a competitive market. I wish I would not have spent 5 years trying to make their system work for us."
"Buggy, inefficient and overpriced "
"It used to be great, but it's gone downhill. It just hasn't kept up with the times, and there are much better options out there at a fraction of the cost."
"Do not waste your time or money"
"You will need an entire team to work out all of the bugs, submit tickets, test that the "fixes" they give actually work, and to complete their arduous University that doesn't remotely get you ready for launching."
Feature Comparison
Streamline covers the basics but falls short on key features like AI driven guest messaging, and a powerful integration network. If you want fast, flexible software that helps you grow without locking you into contracts, OwnerRez is the clear number one choice.
| Feature | OwnerRez | Streamline |
|---|---|---|
| Channel Manager - Size of Network | 25 and counting, including all the top vacation rental OTAs and an extensive network of regional listing sites | 20+ |
| Channel Manager - Connection Style | Direct partnerships, built entirely in-house, lightning fast and deeply invested in | Direct |
| Channel Manager - Awards and Accolades | Multi-year awards for Elite and Preferred Plus. These are awards given by Airbnb and VRBO to only their top partners. | Elite and Preferred Plus |
| Channel Manager - Google Vacation Rentals | Yes | No |
| Channel Manager - Internal API for smaller OTAs | Yes, providing direct access to Hopper, Houfy, GetAwayGoGo, Whimstay, FloridaRentals, HomeToGo and many more regional listing sites. | Yes |
| Direct Booking Website | Yes, transparent pricing | Yes, the cost for a direct booking website is not publicly disclosed. |
| Direct Booking Website - Design | Yes, multiple templates, can 100% customize after selecting | You’ll need to request a quote, as pricing isn’t published. It’s also unclear how much customization is available once the site is live. |
| Direct Booking Website - SEO | Highly optimized for SEO, built on years of industry experience | Yes |
| Direct Booking Website - Responsive (mobile, tablet, desktop sizes) | Yes, looks beautiful at every screen size | No information provided |
| Direct Booking Website - WordPress options | Yes, use our plugin to create your own custom experience | No information provided |
| Direct Booking Website - WordPress designers/builders | Yes, network of recommended experts | No information provided |
| Direct Booking Website - Custom options | Yes, API access for custom website builders | No information provided |
| Direct Booking Website - Custom designers/builders | Yes, network of recommended experts | No information provided |
| Accounting | Rich accounting tools with full invoicing, payments, refunds and balance management | Yes |
| Accounting - Deposit syncing | Yes, for Airbnb and Stripe, full "to the penny" detail including fees and adjustments | Yes |
| Accounting - Payment processing | 20+ processors and gateways | A small handful |
| Accounting - Guest forms, custom scenarios | Hosted forms for payments, security deposits, insurance and other things, even if you don't have a website | No information provided |
| Accounting - QuickBooks direct integration | Yes | No |
| Built-In Renter Agreements | Yes, fully hosted and free for all users | Yes |
| Messaging | Yes, sophisticated triggers, unified inbox | Yes |
| Other Integrations | 100+ certified partners and integrations (Everyone loves to build apps for OwnerRez! ❤) |
Less than OwnerRez |
| Automation | Powerful automation tools that streamline messaging, tasks, door codes, security deposits, rental agreements, and more. | Yes |
| AI | Rezzy AI automatically reads incoming guest messages, suggests intelligent responses, and flags important tasks so you stay one step ahead without lifting a finger. | Very limited, does not help with guest communication. |
Support Comparison
A constant complaint we've heard from Streamline users is poor support, with users saying, "We've had several issues that take 2 weeks to months to get solved, and we constantly have to check back to see if they are being attended to." At OwnerRez, every member of our Customer Support department is trained in our core principles, like "create happiness" and "one touch solve," so you get fast, thoughtful help from real experts. We've also built thousands of articles and detailed walk-throughs in-house to help you quickly find an answer to your question.
| Feature | OwnerRez | Streamline |
|---|---|---|
| Onboarding | Free 1-on-1 video setup call with your own Onboarding specialist and dedicated personal setup time. A 14-day free trial is also available to ensure it's a good fit for your business. | Onboarding costs are not listed; a 1-year contract is required, along with a $2,500 cancellation fee (if cancelled in the first year), and no free trials are offered. |
| Switching Over | Special ProConnect and ProTransfer programs to move your data from Streamline (or another PMS) on your behalf | It is unclear how much support you will receive during onboarding and what data is transferable. One reviewer said, "After their 'three-month' training university took us almost a year to finally complete, you'd think that launching the software, or 'going live,' as they put it, would be seamless. Well, that is not the case. We are a full month into 'being live' with the software, and it's been nonstop issues." |
| Phone Support | Yes! Dedicated Engagement specialists, on the phone, at a time of your choosing | Yes, but limited |
| Helpdesk (tickets/email) | 1-2 day average response time, detailed "one touch solve" answers | They claim quick response times on their website. However, when speaking about the quality of their support, one reviewer said, "Issues take WEEKS to resolve, customer service pushes back on you instead of acknowledging that there's a problem." |
| Support Center Articles | Thousands of articles, detailed walk-throughs, built and managed in-house | Yes |
| Support Center Videos | 75+ walk-through videos | Yes |
| User Feedback / Requests | Active "Feature Request" forum, built and managed in-house, monitored weekly by planning and engineering teams | Yes |
| Community / Forum | Active internal forum built and managed in-house, monitored and responded to daily by Helpdesk team. Also active in other community forums hosted elsewhere. | Yes |
| In-Person Engagement | We attend many conferences per year and talk to our users directly about what they like and dislike. We also sponsor small user hangouts and other regional events. | Yes |
Cost Comparison
Streamline charges a minimum of $1,500 per month but doesn’t deliver standout value for the price. OwnerRez provides powerful, scalable software designed for operators of all sizes, featuring flexible per-property pricing, a free one-on-one video setup call, and a 14-day free trial. Built from the ground up, OwnerRez helps you grow your business efficiently and cost-effectively.
| Feature | OwnerRez | Streamline |
|---|---|---|
| Booking Commission/Fee | Free! Booking commissions are evil, and we've maintained a hard stance on this for years. | Same as OwnerRez |
| Base Monthly Price for Homeowner (1–5 properties) | $40 – $88 | For 50 properties or fewer, the minimum monthly fee is $1,500. A one-year contract is required, with a $2,500 cancellation fee if you cancel within the first year. |
| Base Monthly Price for Small PM (6–20 properties) | $96 – $196 | For 50 properties or fewer, the minimum monthly fee is $1,500. A one-year contract is required, with a $2,500 cancellation fee if you cancel within the first year. |
| Base Monthly Price for Medium PM (21–50 properties) | $202 – $374 | For 50 properties or fewer, the minimum monthly fee is $1,500. A one-year contract is required, with a $2,500 cancellation fee if you cancel within the first year. |
| Base Monthly Price for Large PM (51–100 properties) | $378 – $573 | $1,530-$3,000 (A one-year contract is required, with a $2,500 cancellation fee if you cancel within the first year). |
| Base Monthly Price for Very Large PM (101–500 properties) | $576 – $1,472 | $3,030-$15,000 (A one-year contract is required, with a $2,500 cancellation fee if you cancel within the first year). |
The Independent Review Boards Agree
Every independent review board (Gartner Digital, Capterra, SoftwareAdvice) rates OwnerRez significantly higher than Streamline. Let's take a look at the charts!
The following chart shows vacation rental software products with the highest value-for-money and functionality ratings based on Capterra's vacation rental analysis. Products are arranged in increasing order of their value-for-money rating (bottom to top) and functionality rating (left to right). OwnerRez is at the top. Streamline? They didn't even make the list.
SoftwareAdvice.com interviews real software users to highlight North America's top-rated vacation rental software products. The following chart shows OwnerRez as a leader in customer satisfaction and right near the top of usability, earning one of the top overall positions in vacation rental software. Streamline? Yup.. yet again they didn't make the cut.
Over at GetApp, OwnerRez received one of the highest ranks among all vacation rental software products. Each score is based on 5 key criteria, worth up to 20 points. The maximum total score is 100. The following chart shows the score OwnerRez received (95 out of 100). And...Streamline? You guessed it. They didn't even receive a score.
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Make the switch nowWhat our customers are saying
OwnerRez is the world's most powerful vacation rental management platform and
the foundation that homeowners and PMs rely on.
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Rated 5.0 out of 5 based on 330 reviews