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  • Channel Management » Channel Integrations » Airbnb

    This article explains how taxes work specifically for Airbnb. Airbnb can be more complex for tax settings than other channels, because the possible scenarios are more complex than with other channels.

    There are two concepts that are important when thinking about taxes: who collects the taxes from the guest, and who remits the taxes to the taxing authorities. Most channels will let you configure a...

  • Channel Management » Channel Integrations » Booking.com

    Listing your property on Booking.com (BDC) raises the visibility of your property. However, before obtaining guest credit card information, BDC requires hosts to complete their Property Verification process. Also, BDC host payment options can differ significantly from country to country.

    * Property Verification (#property-verification)
    * Types of Booking.com Payments (#payments)

    * Pay on...

  • Websites » Widgets

    This article provides a list of common questions and answers for OwnerRez Widgets that are not covered elsewhere. This article assumes you have already read the Widget Overview () and Setting up widgets for inquiries, bookings, availability, rates and reviews () support articles. I...
  • Core Concepts » Privacy & Security

    Everyone expects that the messages they want to receive will reach them unhindered by filtering or other blockers. An important step that OwnerRez customers can take to make that expectation a reality is to prevent and eliminate unwanted messages. Towards that end, we desire to work with our customers so that messages are sent with the consent of the message recipient and that those messages comply...
  • Core Concepts » Properties » Listing Content

    Creating your Property Description is key to marketing your vacation rental! Potential guests are interested in all aspects of your property to determine if your vacation rental is a good fit for their vacation. Crafting your Property Description is your opportunity to "sell" your vacation rental to potential guests by highlighting the unique amenities that your vacation rental offers.

    Property...

  • Blog

    Welcome to the first full-month product update blog post!

    (ICYMI: we've switched to a monthly product update format (/blog/march-product-update-google-analytics-facebook-pixel-tracking-added-global-landing-page-redesigned-forms) )

    OwnerRez made lots of changes in the month of April 2024 that you should be aware of. Some are more obvious than others! Read on to catch all the updates made during...

  • Blog

    Happy Thursday! If you can believe it, we've got 33 updates to talk about but not a single new feature! Of course, how I define "feature" versus enhancement, change, tweak, update, fix might differ from how others define it, so who knows. 🤔

    * Enhancements & Tweaks
    * Bug Fixes
    * New Videos Enhancements and Tweaks

    In no particular order, here we go!

    Google Analytics recently overhauled the...

  • Blog

    We were so focused on attempting to achieve Inbox Zero Day () 📨 last Friday that we missed getting the Product Update out!

    We made a dent in our inbox, but we're still working on clearing it out! Before you resume your own Inbox Zero efforts, take a look at our lat...

  • Blog

    Happy Hump Day, everyone! 🐫 Today we'll cover a whopping 46 updates which includes 39 last week and 7 the week before. The big news is about some long-requested Airbnb and season features, but as always we managed to fit in like twenty other things. Off we go!

    * New Features
    * Enhancements & Tweaks
    * Bug Fixes New Features

    The biggest news of the day - Request To Book (RTB) is finally here...

  • Blog

    Hi everyone! This week, we released a neat-and-tidy little set of 23 updates, so let's take a second and run through them. ☕️

    * New Features
    * Enhancements & Tweaks
    * Bug Fixes New Features

    Have you ever wanted to know which days were unoccupied at a given property, or wanted to see all the properties unoccupied for a given weekend? Perhaps you'd like to see when you can schedule maintenanc...

  • Pages

    Your browser does not support the video tag. -->

    Managing guest communication and daily operations shouldn't feel like a full-time job. That's why we built Rezzy AI, a powerful assistant for guest messaging and task automation that helps you manage your workflow so you can focus on what matters most. Rezzy is your new assistant for guest communication and daily operations, built directly into Own...

  • Guides

    Your Guide to Creating a Kid-Friendly Vacation Rental

    Learn how to transform your vacation rental into a paradise for kids and a getaway for parents. Make your property the go-to choice for family vacations.

    Not all vacation rentals are created equal when it comes to family vacations. Those that are deemed kid-frien...

  • Guides

    10 Board Games Perfect For Your Short-Term Rental

    Discover popular board games that make your Airbnb vacation rental stand out! Enhance your guests' stay with our selection of games perfect for game nights.

    Board games have become an essential part of the guest experience for many Airbnb vacation rentals. They offer...

  • Forums

    As we pass 700 listings in the Google VR beta, I wanted to take a second to provide a very important update.  This may sting a bit, but please read this thoroughly to understand the issue.

    At this time, we are only allowing users with a Hosted Site (ie. the website engine managed by OwnerRez (/vacation-rental-website-builder) ) to enter the Google VR beta.  Yesterday, we reached out to the use...

  • Forums

    Either they or other carriers are indeed censoring messages coming through Twilio. Perhaps because that it's coming via Twilio, it's considered potential spam?

    That would be my guess, and, it's a logical one, because of how SMS works differently from email.

    You really have no way of knowing whether an individual email is sent by a human being typing at a keyboard, or by a server churning o...

  • Guides

    The Rental Platform Guide: Finding Alternatives to Airbnb

    Airbnb has long been a popular choice for vacation rental owners, but there's a broad landscape of other platforms that could prove beneficial to your vacation rental business. These platforms can increase the visibility of your listings, expand your customer base, and diversify your income streams, all of which could result in more bookin...

  • Guides

    Your Essential Guide to Finding A Vacation Rental Cleaner

    Whether you own an Airbnb-listed vacation rental nestled in the countryside or a chic condo listed on VRBO in the heart of the city, cleanliness is non-negotiable. Today's discerning travelers expect hotel-grade cleanliness standards, and the failure to meet th...

  • Guides

    Expert Advice for Managing Vrbo Cancellations and Refunds

    Juggling cancellations and refunds on Vrbo can feel like a daunting task – but it doesn't have to be. As a vacation rental owner, you're often balancing the fine line of creating a cancellation policy that's fair to your customers while also protecting your inc...

  • Guides

    Tips and Best Practices for Enhancing Your Guest Experience

    Your success in the hospitality industry hinges on one major factor - the guest experience. Every interaction, every detail, and every memory your guests take away from their stay in your vacation rental property contributes to this all-important experience....

  • Guides

    Long-Term vs. Short-Term Vacation Rental Strategies

    Property owners choose between short-term rentals, offering higher returns but variable demand, and long-term rentals for consistent income. Management is key.

    The landscape of vacation rentals is rapidly changing. Today, property owners aren't just considering wee...