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Do you need a designer to build your WordPress? Look no further! Below is a list of OwnerRez-certified WordPress designers and developers. These WordPress gurus have built websites for OwnerRez users, using our plugin, and can help guide your project.

We also work with other website designers who utilize our API for other types of integrated websites. The main difference between WordPress designe...

OwnerRez sends many thousands of email messages every day, and most of those messages are sent on behalf of users to a guest or set of guests. Email messages are also sent to owners, third party contacts (eg. housekeepers) or to users themselves as a system alert of some kind.

Occasionally, email messages will "bounce" because the recipient's email address is not entered correctly (ie. there's a...

OwnerRez can automatically integrate codes for many programmable () door locks - but not everything. If you have a programmable door lock that we don't support (or a non-programmable lock), that doesn't mean you can't use it with OwnerRez! It's just a little more inconvenient, that's all.

* Setting Up the Integration (#setup)
* Codes (#generation) Setting Up the I...

While we don't want any of our users to leave, we understand that sometimes it's just not a good fit. Or maybe you won the lottery and it's time to retire! Either way, when it's time, it's time.

You can close your account at any time. We don't impose contracts or early termination fees on our users.

Before you close your OwnerRez account, be sure to review our Disable or Re-enable a Property...

To configure taxes, you first need to collect full details of all the relevant tax requirements information () .

💡 Recommendation

Remit taxes yourself if at all possible. If you have the choice for the channel to remit taxes on your behalf or for you to remit taxes yourself (like in the case of Airbnb, where they allow custo...

The Booking.com channel integration is able to import most rates settings and configuration from OwnerRez - but not quite all.

* Configured in OwnerRez, and sent to Booking.com automatically (#in-or)
* Must be configured in Booking.com Extranet (#in-bcom)

* Cancellation Policy (#cancellation)
* Fees and Security Deposits (#fees-secdep)
* Property Images (#images)
* Cleaning Fees...

We've created a tool called "OwnerRez Channel Bridge" which is a Chrome browser extension that gives you extra functionality when working with listing sites. Read about it in our Channel Bridge Overview () article.

This article provides a list of common questions and answers about Channel Bridge that are not covered elsewhere.

* I'm get...

You've got your booking, you've got your payment, your guests are on their way... But what if they're rockstars and trash your place?

No matter how hard you try, it's impossible to always predict and keep out bad guests. If you are unlucky enough to have really bad guests that burn your place down, your property and business-interruption insurance (you do have those, right?) should cover you. B...

OwnerRez offers many different payment processing options including the ability to accept credit cards () . However, we are not a credit card processor ourselves. Instead, we integrate with dozens of industry-standard processors and gateways, so you're fre...

Managing guests is an important part of your vacation rental business workflow. Read our Guests Overview article () for a high level overview on what "guests" are and how they relate to the rest of the system.

The following instructions will cover most of the ways guests can be created in OwnerRez.

* Creating guests as you work on book...

For an overview on OwnerRez Widgets, widget setup, etc. look at the Setting up widgets for inquiries, bookings and availability () .

Note: this guide is oriented around setup of widgets for a couple of properties. If you've got many properties and want a parameterized setup that is possible but a bit more complex. Contact us and we'll walk you thr...

We've got many different widgets that let you set up integrations with OwnerRez from your site, from inquiry/quote/book now widgets to availability calendar displays to searching properties by availability and showing rates tables and reviews.

The easiest way to get started is to look at the widgets section in your account () . Add some new ones to play...