Subject
2 Weeks Left to Upgrade to PMv2 Body
Hey [first name]!
You have two weeks left to upgrade to PMv2 before your account is automatically upgraded on February 28th!
PMv2 (
Subject
Update to Airbnb "Getting Around" description syncing Body
Hey [first name]!
We wanted to give you a heads up about a change to how transit (a.k.a., "Getting Around") information syncs between OwnerRez and Airbnb. What changed
Airbnb's "Transit" description field has been renamed to "Getting Around," and OwnerRez now syncs this using your property's "Getting Around" description inst...
Subject
PMv2 Upgrade Required by Feb 28 Body
Hey [first name]!
PMv2 (
Subject
Discover the All-New Property Management (PM) System in OwnerRez Body
Hey [first name]!
If you've ever considered using OwnerRez for property management or expense tracking, now is the perfect time to take a fresh look.
Over the past year, we've rebuilt our Property Management (PM) system from the ground up, and we're excited to show you what's new.
If you're not sure it applies t...
Subject
Your Vrbo Cancellation Policy May Be Blocking Bookings Body
Hi [first name],
We noticed your Vrbo cancellation policy looks similar to one of Vrbo's supported options, like Moderate (100% refund ≥30 days) or Relaxed (100% refund ≥14 days), but with one key difference:
Your policy includes either:
* A cancellation fee, or
* A refund amount that's less than 100%
Because of this...
Tired of paying thousands up front and getting locked into contracts? Switch to the #1-rated vacation rental software in the industry. Hundreds switch from LiveRez to OwnerRez every year, and it's easy to see why.
Compare our features (#features) , support (#support) , and cost (#cost) to theirs.
See what independent review boards (#rating-boards) say about OwnerRez versus LiveRez.
Don'...
So hey, turns out while I was gone, our enthusiastic engineers kept putting out updates at their normal frenetic pace! 💪 I was out of the office for most of July, and the updates kept silently pouring out.
If you watch the Change Log section of our support area, you'll see the updates each week. Oh look, a new one just landed this morning. If you're curious, those change log articles are the li...
I found a post on Facebook where someone suggested that they're able to market an early, check into Guest at a discounted rate and I would like to figure out a way to implement this using on orez.
Easy way to bring in some additional earnings from current guests.
* If there's an available night at the beginning of a guest's reservation, ask them if they would like to check-in a day...
Hi everyone! Slow week on updates because a bunch of us were at VRMA, but we still managed to bang out 13 bug fixes. Take a look! Bug Fixes
Always process Travel Insurance. We have a "Confirm and Finalize" page where users often go to make 'pending' bookings permanent. The confirm page runs the guest's card and does a bunch of stuff including processing Travel Insurance requests. However the u...
I'm really confused by the 'issues' being presented as limiting Google Vacation Rentals integration.
Would it not be possible to create a 'Google Vacation Rentals Widget' that MUST be used by those OwnerRez users in order to have Google VR integration? (If an owner doesn't want or care about Google VR integration, they don't use the widget, simple.)
The widget could even include code to ver...
That's only sort-of true, and, it depends on how you have set up your Airbnb account(s).
If each of your owners has their own Airbnb account, then, Airbnb is going to give you this advice. Technically it's accurate... but of course, in reality your owner would just give you the credentials to their Airbnb account and then you'd log in and do any required setup.
If, like some PMs, you have...
IME, "queued" is a bit of a misnomer. When you submit a message, yes, it is technically queued for the OR servers to call the messaging API, but in practice, even though it's not exactly sent in real-time, the queue is processed nearly immediately.
So, yes, from a software developer's perspective, it's "queued" for sending, but from a normal person's perspective, it's effectively "sent" as soon...
I just checked your account and looked at these messages. Initially this behavior might sound abnormal, but due to how Airbnb "message threads" work, it's actually expected.
In both cases, the Airbnb "message thread" has multiple participants, including multiple guests and multiple co-hosts. Who participates in a "thread" is completely controlled on Airbnb's side (I believe guests can invite ot...
There's no automated way to do this, but there are a few useful tools that can help.
Of course, you can easily check on your ribbon calendar, which guests are arriving in the next few days. There's also the Date Range report:
OwnerRez keeps track of repeat guests as far as it knows, but, it isn't always reliable at identifying them beca...
There's no automated way to do this, but there are a few useful tools that can help.
Of course, you can easily check on your ribbon calendar, which guests are arriving in the next few days. There's also the Date Range report:
OwnerRez keeps track of repeat guests as far as it knows, but, it isn't always reliable at identifying them beca...
Dan,
Thanks for posting your thoughts. Those who have been here a while know that we are very passionate about the product, release a large number of updates (actively weekly updates () with monthly product blog posts that summarize () them), care about our community, and build a lot of internal tool...
Dan,
Thanks for posting your thoughts. Those who have been here a while know that we are very passionate about the product, release a large number of updates (actively weekly updates (/support/latestupdates) with monthly product blog posts that summarize (/blog?category=updates) them), care about our community, and build a lot of internal tooling to connect with users.
I appreciate you...
Choosing the Best Short-Term Rental Property Strategy
Explore the pros and cons of renting single rooms vs the entire rental property. Streamline your short-term rental management to maximize rental income.
Short-term rental strategies present property owners with unique opportunities to maximize their investment returns. By renting out individual rooms, owners can cater to budget-conscious tra...
I think I asked about this previously, but in case it was part of another discussion I'll add it as a feature request.
It would be super helpful to have a checkbox when setting up a custom field to flag that it must have content.
At the most simple implementation perhaps the existence of a custom field without content could simply be shown as a red number on top of the Bookings menu, similar to w...
We saw that story here as well. The correct answer here - ignore it. The author of that article says the exact opposite, but he's wrong. Wringing your hands and paying attorneys is an utter waste of time and money.
There is no legal standing for ADA against VR's or VR websites and no judge would allow the case to continue. No ADA attorney would waste time actually filing a case. They're just...