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OwnerRez has a direct integration with igloohome. Users must create a free igloohome account, and download and use the igloohome phone app to set up the locks/devices. You can then go into OwnerRez and set up the lock integration.

igloohome products are designed to work offline, using their "algoPIN" (

The OwnerRez Status page (i.e., Service Status) serves as a place where users can go at any time (and/or subscribe to) to know if OwnerRez is experiencing any sort of outage, service interruption, or planned maintenance window. The URL to get to the OwnerRez Status page is status.ownerrez.com () - we encourage everyone to bookmark it.

The key thing to note is the pa...

OwnerRez's Task area helps you stay organized across all your properties by creating and tracking actionable items, special requests, issues, and needs. Whether it's housekeeping, maintenance, or property-related tasks, the Tasks area gives you a central place to manage them all.

You can create and manage tasks to stay organized and ensure nothing is overlooked. The Tasks feature centralizes your...

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PMv2 Is Coming in January! Get Ready for the Big Upgrade Body

Hey [first name]!

We're officially kicking off the rollout of PMv2, our major upgrade to the Property Management (PM) system inside OwnerRez.

Since you're currently using PM, this update directly affects you, and we want to make sure you have the information, resources, and time you need to transition smoothly. What's New...

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Airbnb New Single Fee Structure Now Live Body

Hi [first name]!

As of today, October 27, 2025, Airbnb's new single service fee structure is officially in effect for all hosts who use property management software like OwnerRez. Please note that Airbnb is rolling out this update gradually throughout the day, so if you don't see the change yet, it should appear in your account soon.

Wha...

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Upgrade Your Vrbo Connection for Strike-Through Pricing & Promo Badges ⚡ Body

Hi [first name]!

We just released full support for Vrbo Promos - a feature that helps your properties stand out in search results and listing pages with eye-catching promotional displays. Listings with promotional pricing typically see higher click-through rates and more bookings on Vrbo.

Here's what your l...

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Now Available: Vrbo Strike-Through Pricing, Promotional Badging, and OneKey/Mobile Discounts ✨ Body

Hey [first name]!

Your Vrbo listings are about to get more visible and more bookable!

We just released full support for Vrbo Promos - a feature that helps your properties stand out in search results and listing pages with eye-catching promotional displays. Listings with promotional pr...

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Thanks so much for your interest in joining the Rezzy AI private beta! Body

Hi [first name],

Thanks so much for your interest in joining the Rezzy AI private beta! We're rolling this out slowly with limited access to start, so while we're thrilled to have you on boa...

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Thanks so much for your interest in joining the Rezzy AI private beta! Body

Hi [first name],

Thanks so much for your interest in joining the Rezzy AI private beta! We're rolling this out slowly with limited access to start, so while we're thrilled to have you on boa...

Subject

No Refund Cancellation Policies Could Be Costing You Bookings Body

Hi [first name],

We noticed your Vrbo cancellation policy is set to a No Refund or a custom policy requiring cancellation more than 30 days in advance. While you may prefer a firmer stance, knowing how this impacts your Vrbo visibility and performance is important. The following Vrbo policies are recommended:

* Rela...

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Strict Cancellation Policies Could Be Costing You Bookings Body

Hi [first name],

We noticed your Vrbo cancellation policy is set to a stricter format, either Strict, Firm, or a custom policy requiring cancellation more than 32 days in advance. While you may prefer a firmer stance, knowing how this impacts your Vrbo visibility and performance is important. The following Vrbo policies...

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Your Cancellation Policy May Be Misconfigured on Vrbo Body

Hi [first name],

We've reviewed your cancellation policies and noticed something that could be adjusted and have a big impact on receiving Vrbo bookings. Your cancellation policy is currently set to either "no refund will be issued for any reason" or to a partial refund of 50% or less. This kind of setting is often accidental...