When you are transitioning from your old site, the biggest consideration is retaining any search engine ranking or "Google juice" you have built up with your old site. To maximize that retention, you want to make sure the new site has any keyword-rich content you had on the old site, and redirect from the old site to the new site.
If users have previously had an external website using OwnerRez wi...
Holidays are a great time to make premium profits because demand for vacation rentals is higher than at most other times! That's why most owners charge premium holiday rates. But the rules surrounding holidays can be complicated, which is why OwnerRez supports three quite different overlapping approaches to them.
* Generic Holiday Settings (#generic)
* Holiday Rates (#rates)
* Spot Rates...
The most fundamental function of OwnerRez is to make sure all your calendars are properly synchronized. The whole point of OwnerRez' calendar features is to make sure that, when a booking comes in, it doesn't matter how the booking is placed - all your calendars, everywhere, are correctly blocked off so you don't ever get double bookings.
But in order for this to reliably work, it's essential to...
Many OwnerRez users prefer to set up their accounts using our support documents () and videos () .
However, some users would rather have assistance setting up their account. With our ProConnect Service, we take a detailed, hands-on approach to reviewing your account and working with you on everything from listing setup to b...
Once you have your hosted website () set up, it's time to get the word out and get people coming to your site. One way to do this is by sharing it on a social media platform (e.g., Facebook, Instagram, X, etc.) or any other platform. The hosted website has settings so you can manage what photos are used when you share a link.
* Social Sh...
To use your Converge (sometimes called Elavon) gateway account with OwnerRez, Converge will send you a set of API credentials, which you must enter in OwnerRez.
Converge () is a deprecated payment method. Converge has become an aging, limited platform causing ongoi...
Regional listing sites are a great way to get exposure in your area. They are more targeted than the big national sites and give a much more friendly and personal touch to guest interaction.
If you're thinking of developing your own site, we've got a write-up about building your own regional site () by our friend Bo...
If you use QuickBooks Online to manage your accounting, you'll be happy to know that OwnerRez integrates with QuickBooks Online. Read about how it all works in our QuickBooks Integration Overview () article.
This article covers how to connect QuickBooks Online to OwnerRez and the settings you can use to make it work.
*...
All new accounts come with a trial period of 14 days, during which all activity is free. Your first monthly invoice begins to calculate after the trial period is over. Any activity you do during the trial period is free, even if it's a Premium Feature.
However, if you turn on Damage Protection, that coverage must be paid for even during the trial period.
* Overview (#overview)
* Pricing Tab...
HostBuddy AI () automates guest communication for short-term rental hosts by combining proactive, end-to-end guest communication workflows with intelligent guest support and troubleshooting—delivering Superhost-quality experiences whenever coverage is enabled. Built by experienced hosts, HostBuddy integrates s...
Short-term rental guest monitoring or surveillance equipment (e.g., cameras, decibel/noise monitors, etc.) helps hosts track occupancy, noise levels, and security remotely. It ensures compliance with rental policies and enhances guest safety and property protection.
OwnerRez users should disclose to guests any external or internal surveillance equipment at their property, including cameras, noise...
Effective guest communication ensures a smooth experience, resolves issues promptly, and enhances guest satisfaction, leading to positive reviews and repeat bookings in short-term rentals.
Airbnb, Booking.com, and Vrbo's native messaging platforms allow hosts and guests to communicate directly through their app or website, facilitating booking details and check-in instructions and allowing hosts...
The OwnerRez Zapier () public integration allows users to connect OwnerRez with thousands of the most popular apps, so now you too can automate your work and have more time for what matters most—no code required.
OwnerRez wants to thank all of our intrepid OR users that helped not only create hundreds of zaps to accomplish all sorts of useful proces...
* Creating Deposits (#creating)
* Manually Creating Deposits (#manually)
* Fees and Adjustments (#fees) Overview
Depending on your relationship with the payer, a deposit can often be less than the total booking amount because it has fees or transactions deducted. Another scenario is that you could be set up with "gross deposit" or negative deposit (i.e., withdrawal), which means that the...
You can now give your guests an additional form of payment when accepting quotes or making payments online - PayPal!
Start by adding a new Payment Method to your account. You'll see a new PayPal option right at the top.
We've made PayPal easy as pie to add to your account. Instead of copy/pasting API credentials, you can simply login to your PayPal account and link it to OwnerRez. It literal...
Thank you so much for all the hard work.
I enabled this integration a couple of minutes ago, and I'm trying to figure out how it works. I thought there's a finite number of codes one can generate, at least, that's how it is in the Schlage iOS app.
Assuming is the same here, if for example, a code is generated when a booking is created, I'm assuming that code is held by OR and sent to Schlag...
Hi Ocean Zen,
We don't like to openly debate users on our forums/blogs, so we typically let users talk amongst themselves without responding, but I feel like there are a couple of things you mentioned that should be corrected, or at least a broader perspective added.
1) We have a decent-sized developer and product team now - more than a dozen people in engineering/testing. At any given tim...
Having a slight issue with Channel Bridge and a modified booking in AirBnB.
Not sure if it's something we're doing wrong, or if it's just not pulling the new data.
Essentially we had a booking which has moved dates. It's a confirmed booking taken some time ago through AirBnB and was for the beginning of May, but now the booking has been moved to the middle of June. All is correct on AIrBnB's...
