After 14 years in the automotive world, Michelle Duckett turned her focus to real estate, launching Mainstay Luxury Estates. What began with one property in California has evolved into a collection of high-end vacation rentals across California and Mexico, known for their luxury stays and five-star guest experiences.

Can you tell us a little bit about your history?

I have a strong family history in real estate and the automotive business, and real estate was not what I chose starting out. Initially, my career was in the automotive industry, from sales to finance manager, and eventually owning my own online dealership. After 14 years, I was completely burnt out and ready for a change. I got my real estate license in California and started Mainstay Luxury Estates with just one property. We have been in business now for 10 years and have properties in California and Mexico.

Are you from the geographical area where your properties are located, or did you move there later?

All my properties were initially where I live in Santa Barbara and Santa Ynez, CA. However, we have added Mexico in the last five years because some of our owners have multiple homes, so we manage all aspects now. Mexico is truly amazing. It was a bonus adding it on.

What do you love the most about the vacation rental business?

This business has allowed a flexible work schedule, which I love. I still work 7 days a week, but I’m not owned by someone else’s company, so that is huge. It's taken years to build, but now we have a beautiful portfolio of all luxury high-end rentals. Everyone loves our homes, and the 5-star reviews speak for themselves.

How do you use OwnerRez to manage your business?

OwnerRez is used in all facets, from bookings to guest communication, door lock integration, etc. It’s really made things so much simpler.

What is the most useful feature OwnerRez offers?

Integration, integration, integration! It keeps getting better.

Over the last ten years, Michelle has purposefully grown Mainstay Luxury Estates into a company leading the way in the luxury vacation rental market. At OwnerRez, we look forward to supporting her continued growth through streamlined guest communication and an ever-expanding list of integrations.