Episode Twenty-Six of Walk ’n Talk: The Business Behind Vacation Rentals podcast is live!
Welcome to the Walk ’n Talk podcast, hosted by Paul Waldschmidt and Chris Hynes, CEO and CTO of OwnerRez. Inspired by their weekly walks, the podcast lets you listen in as they debate ideas, talk through the business, and share lessons from years of building OwnerRez. Whether you’re a host, manager, entrepreneur, or just curious about the vacation rental industry, listen in for honest conversations and ideas you can apply to your own business.
🎙️ Episode 26 Now Live
EP26 - About That Opportunity
In Episode Twenty-Six, Paul and Chris respond to the feedback on their last episode about Airbnb’s policy changes. They talk about what they left out of the last episode, why Airbnb is different from every other booking channel, and what OwnerRez is building to help hosts handle it. Drawing from their years as hosts and PMs, they also share more of the background and principles behind how they think about guest expectations, goodwill, and leverage.
You’ll hear about:
- What they left out of the last episode and why it mattered
- Why Airbnb is different from Google, Marriott, and direct bookings
- Why renter agreements, security deposits, and ID verification aren’t going anywhere
- New settings to configure renter agreements, security deposits, and check-in instructions by channel
- Translated renter agreements and other features on the way
- How OwnerRez has pushed Vrbo and Airbnb on behalf of hosts
- What an Airbnb confirm-and-pay page could look like if renter agreements were built in
- Why this may be a good moment to reset how you treat your Airbnb traffic
It’s a candid follow-up on the feedback, the context that was missing from the last episode, and where OwnerRez is headed. Paul and Chris value the feedback, and they want to keep the conversation going.
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Walk ’n Talk: The Business Behind Vacation Rentals is available on:
New episodes are already in the works, and we can’t wait for you to join us on the walk.
