I offer additional nights to upcoming guests at a percentage off. I've done this in the past by using an additional quote but it's always a hassle with cleaning fees, notifications, etc. What's the best way to add an extra night to an existing booking at a special price without going through the OTA's and kicking off notifications and adding cleaning fees?
Thanks
Tim
Tim - The proper and easiest way to add an additional night for an Airbnb guest is to do this through the Airbnb Resolution Center. Either you or the guest can go into Airbnb and request a change in the reservation to add the additional night. You'll add the new dates and then have the opportunity to adjust the price. Airbnb will request payment from the guest.
Here is an Airbnb article I found on changing dates:
https://www.airbnb.com/help/article/1420
When you create a new quote for a direct booking for the additional night(s), you can go into the charges and adjust them there, deleting the fees you don't want to charge and adjusting any other fees you want to keep and adjust. The notifications you have triggered for direct bookings can be set to be different than for bookings via Airbnb and other OTAs.
It's totally proper and typically a lot easier to book direct for any additional nights than to add them via Airbnb. The question was how to do that the easiest.
simple. 1st, Unlink the booking from the channel; 2nd, change/move booking to update the new check-in/out dates; 3. I suggest "stick with current charges". 4. Edit charges and add a line with the amount for the extra night (before tax) above the tax lines. Save. 5. Go to Booking > Transactions tab. You will see that guest now has a balance for an extra night (plus tax). Here you can do one of the 2 things:
1) click on payments > request payment from guest (assuming you already have their real email because they provided it when they esigned the Rental agreement) > send
2) if you already have the guest's credit card number on file (for sec dep) AND the guest agreed to charge an extra night to the same card, do Payments > Collect payment (Run card).