Add a Guest Login Portal for guests to view their reservation details (folio, check-in/out dates, party size, billing, etc.)
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110 Votes Planned
Sophia T
6 hrs ago
Member for 2 weeks 1 post

I don't want guests to have a login per say... I think we live in a world with username + password overload. I would like a place where a guest can lookup their booking via booking ID and last name. Similar to an airline reservation. If I was to give guests the ability to create a username and password for my personal website, there would additionally need to be options like "login with my google account" etc etc. Which is a much heavier lift security + API wise. Let's keep it simple.

Dwayne S
3 hrs ago
Member for 2 years 8 posts

I don't want guests to have a login per say... I think we live in a world with username + password overload. I would like a place where a guest can lookup their booking via booking ID and last name. Similar to an airline reservation. If I was to give guests the ability to create a username and password for my personal website, there would additionally need to be options like "login with my google account" etc etc. Which is a much heavier lift security + API wise. Let's keep it simple.

by Sophia T – Apr 17, 2026 4:32 PM (UTC)

Yes! That’s a much better idea. There could simply be a button on our hosted website or personal website where guests could search by their ORB number for their booking details. I continue to have guests asking for total cost, check-in and check-out times, etc.