Topic | Posted |
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Feature Requests » Bulk SMSUse cases: 1. Parking enforcement - we have limited and all assigned parking spaces... When someone parks in a space not assigned to them it would be great to not have to try to figure out who i… (Posted 4 days ago) |
4 days ago |
Feature Requests » Block bad guestI do agree... most people wont take the time. Unfortunately the channels do not give us email addresses in many cases until after booked or if at all so you will still need a process to manage them… (Posted 4 days ago) |
4 days ago |
Template/Design Share » PM Owner Statements Views...Statements are a challenge for our owners... we want full transparency... and we can certainly give them all of the information but it is NOT very end user friendly for our owners... We have s… (Posted Nov 5, 2024 7:27 PM) |
Nov 5, 2024 7:27 PM |
Feature Requests » Block bad guestWhile not 100% effective... we tag the guest... and then have the system send to us a notification at time of booking if someone books that has been tagged. We of course keep all of the "history" wi… (Posted Oct 25, 2024 8:56 PM) |
Oct 25, 2024 8:56 PM |
Feature Requests » Send Email or text to current guestsNot that I have seen yet... We need it for things like people parking in the wrong space, notifications for power or water being turned off for maintenance, things like that... I have not seen anyt… (Posted Oct 11, 2024 7:57 PM) |
Oct 11, 2024 7:57 PM |
Feature Requests » Tag AutomationsShawn I don't see a way to automate a tag if a booking has a specific SURCHARGE on it. For example a hot tub fee or a pet fee. Is this still coming? (Posted Aug 20, 2024 6:20 PM) |
Aug 20, 2024 6:20 PM |
Feature Requests » PM - Recurring ExpensesI will jump in with a Me too... (Posted Aug 5, 2024 3:02 PM) |
Aug 5, 2024 3:02 PM |
Feature Requests » Trigger For Exact Day of Week Trash RemindersThanks Anne... I will give it a try. (Posted Jun 13, 2024 4:55 PM) |
Jun 13, 2024 4:55 PM |
Feature Requests » Trigger For Exact Day of Week Trash RemindersIt is an automated work around until a more permanent solution is in place... It requires a bit of setup but once done you wouldn't have to manually remember to send them out. You could also create … (Posted Jun 13, 2024 4:54 PM) |
Jun 13, 2024 4:54 PM |
Feature Requests » Trigger For Exact Day of Week Trash RemindersDoesnt this do what you want? https://www.ownerrez.com/support/articles/trigger-example-channel-guest-with-contact-info-day-week-task If I am reading this correctly there would be a trigger for … (Posted Jun 13, 2024 4:42 PM) |
Jun 13, 2024 4:42 PM |
Feature Requests » Need better reporting systemYou can create a view for PM statements that allows you to select the columns to display. PM Settings - Statement View Also once you create an Owner Statement it can be downloaded...just click o… (Posted Apr 21, 2024 6:52 PM) |
Apr 21, 2024 6:52 PM |
Feature Requests » Door Lock Automation and Guest StatusSloanish reach out to EZLO sales. I had been working with Kevin Hansen and they had built out a prelim solution for OwnerRez until competing priorities delayed work. They may ne at a place where th… (Posted Apr 14, 2024 12:15 PM) |
Apr 14, 2024 12:15 PM |
Feature Requests » Send Email or text to current guestsWe would like to have the ability to send a mass text or email to all booked guests in a specific property or group of properties (ie. One our boutique motels, or all vacation rentals, or all guests… (Posted Feb 14, 2024 11:24 AM) |
Feb 14, 2024 11:24 AM |
Feature Requests » Surcharges with a maximum and a minimum charge...So I should just create a basic one for ABB and have it be for the ABB Channel only and then for the other more complex do it as all channels except ABB. (Posted Feb 10, 2024 5:13 PM) |
Feb 10, 2024 5:13 PM |
Feature Requests » Surcharges with a maximum and a minimum charge...Chris do you know how the channels like AirBnB and VRBO would handle this? (Posted Feb 10, 2024 5:07 PM) |
Feb 10, 2024 5:07 PM |
General Help and Questions » Cleaning Not being deducted from Owner Payout?On the surcharge for cleaning check to see how you have the bottom Expense sections filled out... https://uc.orez.io/w/files/27c2e0966a0b47718d2b09a1123f8c78 (Posted Feb 10, 2024 4:29 PM) |
Feb 10, 2024 4:29 PM |
Feature Requests » Allow same day bookings until a specific time...This is a capability that is available on AirBnB where they will allow guests to do a same day booking but only up until the time that is configured. We for example will allow for a same day guest … (Posted Feb 10, 2024 4:24 PM) |
Feb 10, 2024 4:24 PM |
Feature Requests » Surcharges with a maximum and a minimum charge...I would like to be able to do a surcharge that might be $25 per night but has a $50 minimum charge and a $200.00 maximum charge no matter how long the stay... For example a 1 night stay would hav… (Posted Feb 10, 2024 4:14 PM) |
Feb 10, 2024 4:14 PM |
General Help and Questions » Booking.com - How do you?Ken there are a lot of examples that we have not corrected on our account from prior to our delisting with them... search for Address 3010 Lyndon B Johnson Fwy Dallas, TX 75234-7770 or Phone… (Posted Oct 25, 2023 11:25 PM) |
Oct 25, 2023 11:25 PM |
General Help and Questions » Booking.com - How do you?We have all but stopped using BDC because of all of the issues we have with their partner websites (GetARoom, Agoda and others) not sending information along to the guests. Guests show up with no cl… (Posted Oct 25, 2023 9:44 PM) |
Oct 25, 2023 9:44 PM |