Currently all bookings imported into Breezeway are shown as guest stays and there is no current solution that actually fixes the problem we are having. The benefits of this would allow OwnerRez users using Breezeway to be able to make automated workflows for tasks to be made when a booking shows up as an owner booking. An example of a task could be setting out owner belongings before they stay or being able to flag a specific deep cleaning when a booking shows owner stay.
We’ve noticed that when an block is created in OwnerRez for an Owner Stay, it syncs to Breezeway as a “hold” instead of a stay. Because of this, Breezeway does not automatically generate a cleaning task, and our team has to manually schedule it.
Is there a planned update or workaround on the OwnerRez side that would allow Blocks to sync as Owner Stays so cleaning tasks can be triggered automatically?
This would greatly help reduce manual workload and improve efficiency.