Allowing owners to create their own bookings through the Team Access Portal to reserve their property for personal use gives them the full guest experience. OwnerRez provides Owner Booking capability in the Team Access Portal for Property Management (PM) premium feature users, allowing them to grant owners permission to view, add, edit, and cancel their own owner bookings on their Portal calendar.
Owner bookings are visually distinguished on your booking calendars, include regular booking surcharges and taxes, messaging and trigger support, and are excluded from occupancy statistics reporting by default. Damage Protection is not available for owner bookings.
Team Access
PM users can enable their owners to create their own booking through your Team Access Portal to reserve their property for personal use by following the instructions in the Owners section of our Portal User Access support article.
Owner Bookings
PMs can add an Owner booking by creating a booking (clicking on the + Create Booking on the main calendar booking page and selecting the dates). On the Create Booking page, in the Type of Booking section, select Owner Booking.
PM users can see how owners can create their own booking through your Team Access Portal to reserve their property for personal use by reading the Owner section of our Portal Experience support article.
When saved, the new owner's bookings appear on the ribbon calendar when the ribbon is hovered over. Need to find your owner bookings? PMs can filter by Booking Type in the Calendar List View.
Each owner booking includes all regular booking surcharges and taxes (if applicable) in the Booking > Charges tab.
Messaging
For full functionality, messaging triggers now include a Booking Type Condition to target Owner bookings.
Discounts & Surcharges
Users can add Conditions to apply Discounts and Surcharges to Owner Bookings by including a Booking Type Condition that targets Owner Bookings.
Discounts
Supported Owner Booking Discounts are the following.
Surcharges
Supported Owner Booking Surcharges are the following.