Allowing owners to create their own bookings through the Team Access Portal to reserve their property for personal use gives them the full guest experience. OwnerRez provides Owner Booking capability in the Team Access Portal for Property Management premium feature users, allowing them to grant owners permission to view, add, edit, and cancel their own owner bookings on their Portal calendar. This includes the following for PM users.
🚫 Excluded from occupancy statistics by default
PM users can grant these permissions to their owners by navigating to Team Access > Portal tab, then either inviting a new Portal user by clicking the + Invite Portal User button, or editing an existing Portal user by clicking the pencil edit icon next to their name or directly on their name, and then clicking the pencil edit icon at the top to edit > Permissions > Owner Booking, and selecting Add or Add/Edit/Cancel, and Save.
Once PM users have granted Team Access > Owner Booking permission to individual owners, owners can create their own bookings on their Owner Portal by navigating to their Calendar and clicking on the + Create Owner Booking button.
Owners can complete the Owner Booking by entering their booking details (e.g., Property, Stay dates, Guest information, Title, and Notes) and clicking Save.
When saved, the new owner's booking appears on the ribbon calendar when hovered over. Depending on their Team Access permissions, owners may be able to view the Overview, Charges, Transactions, and Files tabs for their own owner booking when logged in to their Owner Portal.
Need to find your owner bookings? PMs can filter by Booking Type in the Calendar List View.
Each owner booking includes all regular booking surcharges and taxes (if applicable) in the Booking > Charges tab.
OwnerRez also includes Damage Protection opt-out options for Owner Bookings. To see this option, navigate to Settings > Financial > Damage Protection > either Change or Turn On > Owner Booking Opt-Out, and select either Apply to both guest bookings and owner bookings (default) or Apply to guest bookings only, meaning don't apply to owner bookings.
For full functionality, discounts, surcharges, and messaging triggers now include a Booking Type Condition to target Owner bookings.