The new inbox is very un-user-friendly, I hardly use it.
Do not remove the legacy messaging system, I think you call it "compose box" it's much easier to use, and has a clean interface.
Thanks
agreed - it's cumbersome to search through multiple threads with the same guest just because some communication was email, some channel, and some SMS. The conversation thread brings it all together letting you choose on the spot which thread to use. I think that until they link each inbox thread to be a complete conversation history with a given guest, it will be difficult.
Hi Haydar,
We won't be moving forward with this particular request, but we're committed to exceeding your expectations! I noticed you had concerns about the new inbox that you mentioned here: https://www.ownerrez.com/forums/requests/go-back-to-old-inbox
I believe we've addressed most of those concerns in recent updates. Have you had a chance to try the inbox again since your last post? We'd love for you to give it another test drive!
While we're staying the course with development, we absolutely welcome your suggestions. If you could share more specifics about what would help—like when you'd find the compose box changes most problematic or where you see the biggest opportunities for improvement—that would be incredibly helpful for our team.
[Another topic was closed as a duplicate of this topic (Keep legacy inbox moving forward)]
