When I use the autogenerated codes, the usage log gets deleted in the Schlage app after the guest checks out.
But sometimes I need that log if there is a dispute and I need to see when the guest came in. Maybe you can add the guest name to the existing logs in Ownerrez (they just show some weird code right now)
Hey Kalys M,
Thanks for submitting this request!
While we do not have plans for this on our 2025 roadmap, I would suggest sharing this request with likeminded users who would be willing to give it an upvote. Voting allows us to see where the demand is when considering what features will make it to the roadmap next.
Agreed, i have at times during chargebacks wish i had this type of data after the fact. Its one more data point to provide for evidence.
Absolutely! I posted my own (similar) Feature Request for this back in December!
https://www.ownerrez.com/forums/requests/schlage-activity-log-history-for-chargeback-disputes#76221
