Feature Request: Ability to Apply Surcharge Based on Payment Method (e.g., Credit Card)

Status: Closed 2 Votes
This request is a duplicate of Payment type surcharges & discounts
Bri
Jun 9, 2025 11:15 AM
OR Team Member Joined Mar, 2022 285 posts

[This topic has been merged with another topic (Payment type surcharges & discounts).All unique votes have also been merged.]

antoinette b
Jun 3, 2025 7:49 PM
Joined Nov, 2024 1 post
As a property owner using Stripe via OwnerRez, I’d like the ability to automatically apply a percentage-based surcharge only to guests who choose to pay via credit card. This would allow us to pass along transaction fees directly to credit card users without applying the surcharge universally across all guests.

 

Currently, surcharges can’t be tied to the selected payment method, which means owners either have to absorb the fees or apply them to all guests—many of whom use fee-free methods like ACH, Venmo, Zelle or checks. Neither option feels fair or efficient.

Please consider adding functionality that allows surcharges to be conditionally triggered based on payment type at checkout. This would align better with how many other platforms handle processing fees and help small hosts stay sustainable.

Thanks for considering it!

—Antoinette Bruno

Jennifer W
Jun 7, 2025 6:39 AM
Joined Oct, 2019 76 posts

It's becoming common in service industries and even some stores will charge a %fee if you pay by credit card

Bri
Jun 9, 2025 11:15 AM
OR Team Member Joined Mar, 2022 285 posts

[This topic has been merged with another topic (Payment type surcharges & discounts).All unique votes have also been merged.]