Given all platforms like Airbnb and VRBO are moving to a "one pricing model", it makes rates increasingly difficult to calculate. When a client asks us for the rate that a reservation was booked at, we have to backout quite a few numbers in order to give them an idea. To further transparency, it would be great if portal users had access to a "rate calendar" just like we have access to for their own property's so they can view the rate at which reservations are booked by the guest.
Hi Lindsey!
If the owner would like to see a breakdown of the charges, including the rent, you could update the Financials for their Portal User access to Detailed Financials. This should add a Charges tab to the bookings on their calendar, and they can see the charges of the booking (rent, surcharges, etc). Although they wouldn't be able to see a breakdown of the nightly rate for each night, they would be able to see what the total rent for the booking.
If you'd like to change it, you can do so by going to Team Access > click on a Portal User > click on their Permissions. On the following page, you can update Financials to Detailed Financials, and then save the changes. The next time they log in, they should see a Charges tab on any of the bookings in their calendar. We have this support article that goes over what they can see with the different settings: https://www.ownerrez.com/support/articles/team-portal-access
Hey Gus and Lindsey,
I also wanted to mention that we have some new field codes for the booked nightly rate in development at this time. This would allow you to apply field codes in your correspondence that break out those nightly rates for visibility.
With the features mentioned by Katie and myself here, do you feel that this request would be satisfied once the booked nightly rate field codes are available?
We have plans to eventually surface the nightly rates within the bookings themselves, but there's a lot of backfilling that needs to take place before we can make that available to the end user.
