Quality Center Negative Sentiment remove button.

2 Votes Requested
Peter Brimhall
2 hrs ago
Member for 9 years 27 posts

A button or option to train the Rezzy ai when a sentiment is legitimately negative or a miss reading. A options to remove a Negative sentiment is it is false, inaccurate or solved. I appreciate the quality centers ability to focus my attention on issue that matter. If I find a issue that is not accurate or relevant, a product of the ai programming, I would like to be able to train the ai or remove / solve the negative issue so it is clear from my board.

Alece
2 hrs ago
Member for 6 years 349 posts

YES! I keep running into this as well. Random guest stays are being marked as negative sentiment when it doesn't apply, and then we're unable to correct it.