Quality Center Negative Sentiment remove button.

2
2 Votes Closed
Bri
4 days ago
OR Team Member Member for 4 years 706 posts

Hey Peter,

Your request is very similar to one that Alece posted not too long ago. I'm going to merge this request over there to keep the votes together. Feel free to drop a comment on the new thread if you'd like to.

Peter Brimhall
5 days ago
Member for 9 years 27 posts

A button or option to train the Rezzy ai when a sentiment is legitimately negative or a miss reading. A options to remove a Negative sentiment is it is false, inaccurate or solved. I appreciate the quality centers ability to focus my attention on issue that matter. If I find a issue that is not accurate or relevant, a product of the ai programming, I would like to be able to train the ai or remove / solve the negative issue so it is clear from my board.

Alece
5 days ago
Member for 6 years 354 posts

YES! I keep running into this as well. Random guest stays are being marked as negative sentiment when it doesn't apply, and then we're unable to correct it.

Bri
4 days ago
OR Team Member Member for 4 years 706 posts

Hey Peter,

Your request is very similar to one that Alece posted not too long ago. I'm going to merge this request over there to keep the votes together. Feel free to drop a comment on the new thread if you'd like to.