Quality Center Negative Sentiment remove button.

2
2 Votes Closed
Bri
Apr 9, 2026 11:11 AM
OR Team Member Member for 4 years 740 posts

Hey Peter,

Your request is very similar to one that Alece posted not too long ago. I'm going to merge this request over there to keep the votes together. Feel free to drop a comment on the new thread if you'd like to.

Peter Brimhall
Apr 8, 2026 2:01 PM
Member for 9 years 28 posts

A button or option to train the Rezzy ai when a sentiment is legitimately negative or a miss reading. A options to remove a Negative sentiment is it is false, inaccurate or solved. I appreciate the quality centers ability to focus my attention on issue that matter. If I find a issue that is not accurate or relevant, a product of the ai programming, I would like to be able to train the ai or remove / solve the negative issue so it is clear from my board.

Alece
Apr 8, 2026 2:05 PM
Member for 6 years 366 posts

YES! I keep running into this as well. Random guest stays are being marked as negative sentiment when it doesn't apply, and then we're unable to correct it.

Bri
Apr 9, 2026 11:11 AM
OR Team Member Member for 4 years 740 posts

Hey Peter,

Your request is very similar to one that Alece posted not too long ago. I'm going to merge this request over there to keep the votes together. Feel free to drop a comment on the new thread if you'd like to.