[This topic has been merged with another topic (Delayed reponse timing for RezzyAI). All unique votes have also been merged.]
It would be very effective to be able to delay how fast rezzy answers. I believe this used to be a feature.
YES PLEASE!
Right now, if a guest instant-books with a message on one of the channels, typically the message hits the inbox 10+ seconds before the booking itself processes. Rezzy always wants to send a response to that first message as though it wasn't part of a booking event because it can't see it yet.
It says things like "Hey! How exciting — her first time in Nashville and for her birthday! I'd be happy to help with your stay. Let me know if you have any questions about the property or the area." And then our auto-response for a new booking fires immediately after. It's clunky and creates an awkward communication flow unnecessarily. A time-delay on Rezzy would avoid this problem!
[This topic has been merged with another topic (Delayed reponse timing for RezzyAI). All unique votes have also been merged.]
