I believe that currently tag automations work based only on conditions like booking dates, seasons, guest count, payment status, channel, and pets - but not directly on custom field values.
I don't think it is possible to have a tag auto-applied based on a guest's text answer to a custom field question. This means I can't set up automatic third party notifications for special requests like access to the EV charger.
After a booking is created, I need to check the Custom Fields tab for the guest's answer, and if they said "Yes", then I need to manually add the 'EV Charger Required' tag in order to set up a third party notification.
It would be great if this manual step could be removed. Or if there is a workaround that someone knows, I'd love to hear it please.
Lucy