Tag automations based on custom field values in the booking form.

1 Vote Requested
Lucy C
yesterday
Member for 1 year 12 posts

I believe that currently tag automations work based only on conditions like booking dates, seasons, guest count, payment status, channel, and pets - but not directly on custom field values.

I don't think it is possible to have a tag auto-applied based on a guest's text answer to a custom field question. This means I can't set up automatic third party notifications for special requests like access to the EV charger.

After a booking is created, I need to check the Custom Fields tab for the guest's answer, and if they said "Yes", then I need to manually add the 'EV Charger Required' tag in order to set up a third party notification.

It would be great if this manual step could be removed. Or if there is a workaround that someone knows, I'd love to hear it please.

Lucy