Unified inbox to also include emails from guests + pre-booking messages from website.
I did use Claude to implement this. Wanted one place to see all communication from a guest, starting from the website, and afterward. Including emails sent.
Supporting many languages, recognizing photos of passports. Making it easy to register guests staying.
Also wanted the avatar to use the property's color and indicate whether the property was ready for the guest to check in. Like they had signed the rental agreement and paid the deposit, the cleaner says ready.
With an AI response if there is no response from us for a certain amount of time. AI knows everything about the property and its surrounding area without being explicitly told. Most of the time, the answer is in one of the messages I have automatically sent, is already part of the property information, or can be found through a search on the internet.
This also requires a chat feature on the website
