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John M

Joined September 2024
25 posts
Topic

General Help and Questions » Airbnb and security deposit

Thanks for the reply. I added it as an offline surcharge. Since most people use their phone. I needed to get a screenshot from the app. It does not help that the Airbnb help is not very clear and the…

(Posted 6 days ago)

General Help and Questions » Airbnb and security deposit

This has been a constant issue with many guests. Extracts * Hi John, I’m happy to complete everything directly through Airbnb, but for security reasons I won’t open external links or send dep…

(Posted Oct 18, 2025 3:11 AM)

Feature Requests » Triggers Based on Custom Fields

Another use case is when you use authenticator.com linked to OwnerRez and want to send a reminder if the user has not yet authenticated.

(Posted Oct 16, 2025 8:29 PM)

Rezzy AI (Beta) » Latest Updates

Impressed with the response. Are you searching the internet now? Response to a guest not being able to rent a motorcycle. Has information I have not entered. Actually, useful now. No worries!…

(Posted Sep 27, 2025 9:32 AM)

Blog » Introducing Rezzy AI: Your Smart Messaging & Task Management Assistant

Thank you for replying.  AirBnB does a good job translating messages. Booking.com does not and direct booking via website has same problem. I send out messages in English, but they cannot read the…

(Posted Jul 19, 2025 10:40 AM)

Blog » Introducing Rezzy AI: Your Smart Messaging & Task Management Assistant

Will this be able to translate from other languages? Translate messages sent and received. How will this work with direct booking from the website? Will there be a chat feature?

(Posted Jul 18, 2025 8:40 AM)

Feature Requests » Allow more payment options with stripe

I created a custom payment link in stripe. There are work arounds. Was a suggestion for an improvement.

(Posted Jun 30, 2025 3:33 PM)

Feature Requests » Allow more payment options with stripe

Hi, I deal with many customers from around the world.  I would like Apple Pay and Google Pay enabled, or/and the payment options can be chosen from the payment dashboard in Stripe. Apple …

(Posted Jun 27, 2025 7:55 AM)

General Help and Questions » WisHome LockMan support

I did also reach out to them. It is going to come down to me trying out different things. Need to find out if my lock is also TTLock compatible. The gateway is. Will need to try when I get it.

(Posted Mar 3, 2025 7:14 PM)

General Help and Questions » WisHome LockMan support

Thank you for your reply. So basically there is no standard that manufacturers follow.  so when I attach the gateway. Supports WisHone and TTLock. Does the gateway connect to the lock directly? So…

(Posted Feb 24, 2025 1:42 PM)

General Help and Questions » WisHome LockMan support

Hi, I have purchased several condos, and they all come with a smart lock. The lock LockMan is made in Japan and managed with the WisHome app. I have ordered one gateway that should work with …

(Posted Feb 23, 2025 9:34 PM)

Feature Requests » QB syncing: when tags match add QB tags to invoices that are generated.

QB syncing: when tags match add QB tags to invoices that are generated.

(Posted Dec 5, 2024 1:05 PM)

Feature Requests » QB syncing: Allow the rent field type to be different depending on the Channel

When generating an invoice in QB using a different rent service type depending on the channel used to book.

(Posted Dec 5, 2024 1:04 PM)

General Help and Questions » Agoda removes links

This is what the guest got. This is the message : *[The shared link has been masked by Agoda for your online safety]*   Any suggestions?

(Posted Nov 22, 2024 9:07 AM)

Feature Requests » Copy booking.com email to contact info

Hi John, Booking.com bookings no longer sync a platform email address. For this reason, it's necessary to send your Booking.com guests the BUFIXUP link so that they can provide their real contact…

(Posted Nov 21, 2024 7:57 PM)

Feature Requests » Copy booking.com email to contact info

Copy booking.com email to contact info. Allowing the email templates to be triggered.

(Posted Nov 15, 2024 9:46 AM)

Feature Requests » Show max rent from other listing sites crossed out, with base rent on hosted website + show quotes for other listing sites

Show max rent from other listing sites crossed out, with base rent on hosted website. On detailed page, show quote for each listing site. With option to go to that site to book.

(Posted Nov 13, 2024 1:35 PM)

Feature Requests » If you have the insurance option selected, have an option to increase rent to cover.

If you have the insurance option selected, have an option to increase rent to cover.

(Posted Nov 13, 2024 1:29 PM)

Feature Requests » Allow the guests have the option to pay a security deposit or pay more which includes the insurance.

Allow the guests to have the option to pay a security deposit or pay more which includes the insurance.

(Posted Nov 13, 2024 1:28 PM)

General Help and Questions » How do you synchronize expenses in OwnerRez to QuickBooks

How do you synchronize expenses in OwnerRez to QuickBooks? John

(Posted Oct 4, 2024 2:33 PM)