Feature Requests

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Collect Photo ID Option in Rental Agreement 198 replies

Luxury Solterra
Dec 28, 2021 1:59 PM
Joined Aug, 2019 15 posts

I use a template that asks all new bookings, regardless of where from, to sign my rental agreement and provide this information. After the RA is signed it sends a link to the signed agreement to the guest and I tweaked to included the link to the Jotform so I can get the guest’s identification.

Collect Photo ID Option in Rental Agreement 198 replies

GeorgyGirl2020
Dec 28, 2021 1:53 PM
Joined Jun, 2020 7 posts

I am hoping to get someone

to be very specific about JotForm

....and to share a step by step process on how to integrate this JotForm request within 

a standard Agreement that is sent out by OR automatically to every booking, 

.....or use it another way through OR.

Such as: ( step by step ) 

1. Go to JotForm.com and sign up for free account

2. Go To Templates on left 

3. Go to file upload form

4.  etc etc

5. Copy link and add / insert into legal agreement form 

^^^ if the above is correct / just an example ****

I am better with "steps" than general instructions.

Thanks again

 

Collect Photo ID Option in Rental Agreement 198 replies

Sloanish
Dec 28, 2021 1:51 PM
Joined Jun, 2018 167 posts

Thank you Solterra Beach V

FYI I ran a test on the system using your link. Thanks for showing us the way.

What situation creates the need for this?

What is the overall policy:

  • ID for everyone?
  • Just for certain properties?
  • Just when bookings are done within 30 days?

I would love to see a 1,2,3.. flow of how to use this.

More than that, it would be great if OR could roll this in 

Collect Photo ID Option in Rental Agreement 198 replies

Carla S
Dec 28, 2021 1:34 PM
Joined Feb, 2021 3 posts

Following..

Collect Photo ID Option in Rental Agreement 198 replies

Renee R
Dec 28, 2021 1:00 PM
Joined Sep, 2019 1 post

I am new to this conversation so forgive me if its been answered. How do I find jot form and connect it to OR?

I am not very savvy with this 

Renee R

Collect Photo ID Option in Rental Agreement 198 replies

Anne
Dec 28, 2021 12:33 PM
Joined Jul, 2021 7 posts

Yes, I'm using the free version but was using the paid version for all of my rental agreements prior to signing up for OR.

Collect Photo ID Option in Rental Agreement 198 replies

Luxury Solterra
Dec 28, 2021 12:32 PM
Joined Aug, 2019 15 posts

Jotform is free to use for this basic form.

Collect Photo ID Option in Rental Agreement 198 replies

Anne
Dec 28, 2021 12:31 PM
Joined Jul, 2021 7 posts

GeorgyGirl,

Jotform is surprisingly easy and user friendly to use.  On the Publish tab, there is a shareable link that you can add to your rental agreement and emails.

Collect Photo ID Option in Rental Agreement 198 replies

GeorgyGirl2020
Dec 28, 2021 12:30 PM
Joined Jun, 2020 7 posts

that is wonderful thanks for sharing more details.

Is this the free JotForm ...or do you need to pay for this?

Collect Photo ID Option in Rental Agreement 198 replies

Luxury Solterra
Dec 28, 2021 12:27 PM
Joined Aug, 2019 15 posts

I send this

 

Hi {CFIRST},

Thank you for signing our renter agreement for your stay at {PDISPNAME}.

IMPORTANT! If you have not already done so, a copy of a valid photo ID is required for this booking and for Solterra Resort registration.

Please follow this link (https://form.jotform.com/212595222258052) to provide photo identification for the “lead guest” who signed the rental agreement. If you previously submitted your photo ID, then please disregard.

We’ve archived this agreement, embedded with your digital signature, for future reference.

Attached to this email is a copy of your records.  You can view or download the agreement at any time by clicking on the following link:

Signed renter agreement for {PDISPNAME}.pdf

-{MYFIRST}

 

Collect Photo ID Option in Rental Agreement 198 replies

Aunger Vacation
Dec 28, 2021 12:25 PM
Joined Apr, 2021 57 posts

Question and thank you so much for sharing, what sort of email or request are you saying to guests to ask them to complete it. All the platforms and security companies tell every one to be super careful about links to websites etc. 

Collect Photo ID Option in Rental Agreement 198 replies

Luxury Solterra
Dec 28, 2021 12:21 PM
Joined Aug, 2019 15 posts

I have also been using Jotform, but I like the idea of adding to the OR profile. Thanks

Collect Photo ID Option in Rental Agreement 198 replies

GeorgyGirl2020
Dec 28, 2021 12:21 PM
Joined Jun, 2020 7 posts

This is super duper nice of you to share.

Since I am very tech limited....

would you please be very specific

and share a step by step process on how to integrate this JotForm request within 

a standard Agreement that is sent out by OR automatically to every booking, 

.....or another way through OR.

Such as: ( step by step ) 

1. Go to JotForm.com and sign up for free account

2. Go To Templates on left 

3. Go to file upload form

4.  etc etc

5. Copy link and add / insert into legal agreement form 

^^^ if the above is correct / just an example ****

 

THANKS A BUNCH !!!

 

Collect Photo ID Option in Rental Agreement 198 replies

Anne
Dec 28, 2021 12:14 PM
Joined Jul, 2021 7 posts

You bet!  Teamwork makes the dream work!

Collect Photo ID Option in Rental Agreement 198 replies

Aunger Vacation
Dec 28, 2021 12:11 PM
Joined Apr, 2021 57 posts

Thanks for sharing really love the community of OwnerRez

Collect Photo ID Option in Rental Agreement 198 replies

Anne
Dec 28, 2021 12:07 PM
Joined Jul, 2021 7 posts

Victoria,

I've been downloading them out of Jotform (delete them from there afterwards), and upload the files to the Files section of that booking, then delete the files from my computer.  Hope this makes sense.  It's not perfect but the best solution that I've been able to come up with for now.

Collect Photo ID Option in Rental Agreement 198 replies

Victoria H
Dec 28, 2021 12:02 PM
Joined Oct, 2020 5 posts

Like others noted, I am using Jotform to collect ID images and selfies of guests holding their IDs with a link in my OR rental agreement.  I was using Jotform for all of my rental agreements (prior to OR) with great success.  I'm no super techie but maybe an integration with Jotform would do the trick?

by Anne – Dec 28, 2021 4:46 PM (UTC)

So Anne are you in possession of the IDs? I'm trying to avoid being in possession of someone's ID which is why I'm trying this stripe out.

Collect Photo ID Option in Rental Agreement 198 replies

Anne
Dec 28, 2021 12:02 PM
Joined Jul, 2021 7 posts

Here's the link to my form, https://form.jotform.com/212223102923036.  I have it linked in my rental agreement and booking confirmation emails.

Collect Photo ID Option in Rental Agreement 198 replies

Victoria H
Dec 28, 2021 12:01 PM
Joined Oct, 2020 5 posts

Like others noted, I am using Jotform to collect ID images and selfies of guests holding their IDs with a link in my OR rental agreement.  I was using Jotform for all of my rental agreements (prior to OR) with great success.  I'm no super techie but maybe an integration with Jotform would do the trick?

by Anne – Dec 28, 2021 4:46 PM (UTC)

So Anne are you in possession of the IDs? I'm trying to avoid being in possession of someone's ID which is why I'm trying this stripe out.

Collect Photo ID Option in Rental Agreement 198 replies

Aunger Vacation
Dec 28, 2021 11:55 AM
Joined Apr, 2021 57 posts

Would it be possible to share an example of how you did this? 

Collect Photo ID Option in Rental Agreement 198 replies

Anne
Dec 28, 2021 11:45 AM
Joined Jul, 2021 7 posts

Like others noted, I am using Jotform to collect ID images and selfies of guests holding their IDs with a link in my OR rental agreement.  I was using Jotform for all of my rental agreements (prior to OR) with great success.  I'm no super techie but maybe an integration with Jotform would do the trick?

Google Free - Listing API Connection 19 replies

Aunger Vacation
Dec 27, 2021 10:41 PM
Joined Apr, 2021 57 posts

See many others getting integrated to google, etc. Facebook, Google, Tiktok are the daily search engines for life when I have a private ad (now not allowed) I got enquiries and bookings. So google 100% works and I hear from guests I also "google to see if your also else were and not just on Airbnb" 

Ribbon Enhancements... 29 replies

Evelyn E
Dec 27, 2021 6:49 PM
Joined Mar, 2018 12 posts

Could we please make a New Year commitment to fix the month-end calendar ribbon handling?

It's probably the most annoying feature about Owner Rez. 

I appreciate it's a big job because there are calendars everywhere but it does feel like the fix never makes it into the current sprint,  or whatever the terminology is these days for development.
Thank you.

Richard

We have been asking for this for a long time. At least two years. I hope it comes soon because it is so absolutely aggravating.

Ribbon Enhancements... 29 replies

Le Touquet Holid
Dec 27, 2021 1:54 PM
Joined Nov, 2018 113 posts

Could we please make a New Year commitment to fix the month-end calendar ribbon handling?

It's probably the most annoying feature about Owner Rez. 

I appreciate it's a big job because there are calendars everywhere but it does feel like the fix never makes it into the current sprint,  or whatever the terminology is these days for development.
Thank you.

Richard

Number of nights column for Owner statements 0 replies

Cheryl R.
Dec 27, 2021 12:07 PM
Joined Jan, 2018 23 posts

Hi All- is their an easy fix to add a "number of nights" column to the custom owner monthly statements? I know the arrival and departure dates are on the monthly statements, but several of my owners have requested this feature and it would be helpful when I report taxes. Thanks.

Number of nights column for Owner statements 3 replies

Cheryl R.
Dec 27, 2021 12:07 PM
Joined Jan, 2018 23 posts

Hi All- is their an easy fix to add a "number of nights" column to the custom owner monthly statements? I know the arrival and departure dates are on the monthly statements, but several of my owners have requested this feature and it would be helpful when I report taxes. Thanks.

HEIC Default Photo File Type for iPhone 0 replies

TreasureIsland
Dec 22, 2021 7:54 PM
Joined Jul, 2020 16 posts

I don't know what percentage of OR clients use iPhones, but for those that do, the default file type for taking pictures these days seems to be .HEIC, I don't know when this started.  Anyway when .HEIC uploads to OR it creates an error in the case of photos "HEIC images are not supported -- instead, convert to JPG and upload the JPG", and in the case of uploading an image for an email, OR creates a link, but when the guest clicks on the link it is a broken image, so the OR client doesn't even know there is a problem (I found this out through my guest).  I guess OR could 'instruct' all iPhone users to set their cameras to .jpg default or, OR could convert the .HEIC file types upon uploading to .jpg would probably be more seamless for all the iPhone users, there must be a free script for it...  In the meantime I'm changing my iPhone file type to .jpg!

Button to enable normal email automations for manual bookings 3 replies

Cynthia1067
Dec 22, 2021 1:13 PM
Joined Mar, 2016 4 posts

YES!!!!!

 

I just got messed up and almost lost $1100 from a booking that I didn't see had not collected the final payment. 

Sometimes people want to do the booking over the phone and not the internet, which is why its a 'manual' booking.  Especially older people who we cater to.

 

Thank you for also suggesting this.

 

Ownerrez calendar widget for phone. 6 replies

Paul W
Dec 21, 2021 6:09 PM
OR Team Member Joined Jun, 2009 875 posts

What if the app happened in steps? It wouldn't need to include every OR feature from the get-go.

That is the approach we're looking at actually.

The main items a native app would make better are:

  • Fast SMS communication with guests
  • Fast Airbnb communication with guests
  • Push notifications the above and all other system alerts (instead of or in addition to emails)

There's not much else that really requires a native app other than these.  So the loose idea is to create an OR "Messenger" app that would focus mostly on communication on all sides for OR users.

Ownerrez calendar widget for phone. 6 replies

Wei from SuperST
Dec 21, 2021 4:07 PM
Joined Apr, 2021 5 posts

What if the app happened in steps? It wouldn't need to include every OR feature from the get-go. It could step up from a "Today's View" for owners to start, and move onto messaging, and other items after that, reserving creating new listings for just the website or something.