Feature Requests

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I think there is a report for that?

Is it possible to make the date field a date or text field for those of us who want to assign a cleaner?

I think the information needed for this already exists in OR

Would be really helpful to have a ribbon like report with color shading to indicate the amount of time ahead of an arrival that a guest booked their stay. Maybe different shades to indicate the stay was booked <7 days, <30 days, <60 days, <90 days, <120days, <150days, etc

Would be great if this were paired with a report that showed the last N rate changes as well, which should allow a percentage discount/increase calculation.

I'd use this in a future year to figure out which weekends/holidays get booked way early and which book last.

I'd say this is a "nice to have" feature, not "essential" because it's hard to know whether having all that data will be paralyzing. But since July when I set my rates I keep getting bookings for next winter ski season and every time I wonder whether I set my rates too low... So next season I'll want to look carefully at the first dates to book and make sure I'm not underpricing. And same thing with late to book dates, maybe I priced too high.

Hi Meg, thanks for the suggestion. That's not available yet, but we've designed up an idea around that that we plan to develop in the future.

Thanks for the suggestion!

Hi Cheryl, thanks for reaching out on this. Still a very high priority, but it was delayed several times for some major partnerships we had to get off the ground. The last of those just finished (Airbnb) and we're finishing up with some beta users . Sorry for the delay on the PM work.

Just wondering how the progress is coming for the new the new PM owner statements allowing us to customize the statement to include which categories we would like to use, and be able to pro-rate the categories (income/commission/tax) when a booking overlaps two or more months? Hoping to see this before the first of the year.

I would love to have a cleaning field where I could enter the staff person assigned to clean the property. So in addition to the cleaning date field, allow a text field. Thank you.

Hi!
Is an e-transfer icon and title available to provide a guest a more detailed payment option rather than just putting it under custom instructions?
Thanks!

Done, i see it now :)

Create a quote with yourself as the guest and/or use the booking widget. The rate tester doesn't currently have a discount code field, but great idea!

Is there any way to test this? I have created a discount but it does not show up on "rate tester" tool?

yep, the cat is out of the bag, thank you so much

THANK YOU! This is literally the only reason I was holding back from fully embracing OwnerRez. I will be a lifelong client personally now and will be pushing OwnerRez with all new sites we do.

Fantastic additional from a marketing / sales perspective.

Ahh, the secret is out! Yep, this went out in a release over the weekend. We haven't written docs yet, but it's pretty simple:

1) Go to Settings > Surcharges & Discounts and add one
2) Select the Discount type
3) Select Applied by Discount Code and enter the code

Once you have discount codes that apply to a property, the discount code box will appear on the guest form for a quote as well as on the book now widget. The discount code box won't show if there are no applicable discounts.

The other thing to keep in mind is that a discount code will override any other discount on the quote. So if you have a last minute discount or something, and the guest enters a discount by code, it would replace the other discount instead of stacking with it.

Someone posted a screen shot of the quote form with line for coupon. Is that in beta?

Right. We don't currently have fields that reference other bookings, although that's an interesting idea, some sort of BNEXT or BPREV.

In the meantime you could accomplish this with two templates/triggers -- one for no departure gap with that BACK to BACK language, and one for having a departure gap with that language.

I don't agree - I'm looking to send an email that is *always* sent the day before departure and contains a clear statement about whether or not the cleaning is back to back.

Just using a trigger for no gap in adjacent nights would trigger either for gap=yes or gap=no, but I want the email sent in all cases.

The reason I'm asking for a better custom field is for clear communication to the cleaner, for instance, this is what I'm trying right now:

==> "This booking currently may have these adjacent nights: {BADJOPEN} "

The problem is that BADJOPEN returns awkward language like this: night before (arriving 9/25) and night after (departing 10/1)

I'm wanting a field like BNXTOCC that would return the following:
- back to back cleaning: "A BACK to BACK cleaning is required on departure day 10/11/2019. Next guest will arrive by Xpm on same day"
- not back to back cleaning: "Next scheduled guest for this property arrives in XX days (10/17/2019)

Yep @BlueMtnCabins! You can do this by making a trigger that occurs at a scheduled time, 1 day before booking has departed. And then use the criteria of adjacent available nights: no gap.

Have you considered giving the cleaners portal access accounts so they can see the calendar directly? https://www.ownerrez.com/support/articles/portal-access -- that may also help cleaners plan things out better as they will be able to visually see the calendar instead of having to rely on catching an email in time.

I think you can do it by specifying conditions on trigger.

I'd like to send an email on day before departure to my cleaner, with a clear statement about whether the property is booked again on the same day, hence a "back to back" booking.

This would be very useful to my cleaner since they create their cleaning schedule based on prioritizing back to back cleanings.

Tim, are those icons native to your website builder or did you buy/find them somewhere?

You are too hard on yourself. Those look awesome!

Yeeeeeeesssssssss! Just as I have gotten a new email marketing system up and running!

yay!

here are some. I do not like them being color, but maybe there is B&W version https://creativemarket.com/creativebythesea/236073-Vacation-Rental-Hotel-Vector-Icons

This may not cover all, and icons I picked were not always applicable (but I picked what was available from site builder). i like your icons (size/style ) better. Some to start with:

# of bedrooms
Hot tub
Fireplace
Views (wooded or mountain or water view or city etc (or more than one like: mountain and wooded)
# sleeps
No pets/yes pets
WiFI
Security cameras
Grill
patio/deck furniture
Firepit
bathrooms (number and icon)
dinning for (number)
Central heat/ac
family friendly
parking (nbr of cars)
billiards table
Ping pong table
Air hockey
Foosball
Games console
neighborhood friendly (no music/noise icon?)
full kitchen
Dining for #
Number of king beds
Number of queen beds
Number of other beds
Cable/ satellite TV
Pool ( private or shared)
Beach access

These come to mind, open to ideas?

Yep, this is on our list!

A little birdy told me that we're looking into an initial version of discount codes, hopefully will be very soon!

Yep, that looks really good!

Do you have any idea about a good icon pack for VR? That's the thing we've run up against in the past trying to do this -- there are a couple hundred amenities and for a widget like this to look good they all need individual icons and the icons need to have a consistent style.