Using Review as Trigger for templates
(page 2 )

Status: Planned 65 Votes
Bri
Mar 27, 2025 3:19 PM
OR Team Member Joined Mar, 2022 232 posts

PLEASE add a "review written" condition option for triggers! This is so crucial so that we're not reminding guests who have already submitted their reviews!

by Alece – Mar 22, 2025 6:58 PM (UTC)

Hey, Alece!

We have plans to incorporate a "No Review" option with regard to reviews in trigger conditions. I think this will serve the purpose you're looking for.

Aaron C
Mar 27, 2025 5:30 PM
Joined Sep, 2024 7 posts

Hurray! This is much needed. When do you expect it to hit production?

Bri
Mar 27, 2025 5:48 PM
OR Team Member Joined Mar, 2022 232 posts

Not ETA I can provide at this time, but it was tasked this week and we look forward to seeing it roll into development very soon. 

Bri
Apr 2, 2025 12:49 PM
OR Team Member Joined Mar, 2022 232 posts

[Another topic was closed as a duplicate of this topic (Trigger criteria: no review posted)]

Bri
Apr 2, 2025 12:51 PM
OR Team Member Joined Mar, 2022 232 posts

[Another topic was closed as a duplicate of this topic (Add 'Review' status as option for triggers)]

Bri
Apr 2, 2025 12:51 PM
OR Team Member Joined Mar, 2022 232 posts

[Another topic was closed as a duplicate of this topic (Trigger for no review/last chance review opportunity)]