RNLH

Member for 4 years
23 posts
Topic

General Help and Questions » Error with Airbnb cancellation policy channel integration publishing

I am trying to integrate two new properties to Airbnb. I have 11 other properties already connected.  It is giving me an error that I have the wrong cancelation policy but it is set exactly the same …

(Posted Jul 27, 2026 8:39 AM)

Feature Requests » Being able to see all legal agreements in new Requirement met

Bumping for visibility! Please vote if you would like all signable agreements/waivers to be in the req. met box! Thanks      I have secondary waivers/agreements that are sent by triggers …

(Posted Jul 8, 2026 9:56 AM)

Feature Requests » Stand alone payout feature

Thanks for that tip.  That should work.

(Posted Jul 3, 2026 4:11 PM)

Feature Requests » Being able to see all legal agreements in new Requirement met

I have secondary waivers/agreements that are sent by triggers based on property and criteria after the rental agreement is signed and an email is on file.  They are very important waivers that allow …

(Posted Jul 2, 2026 12:03 PM)

Feature Requests » Stand alone payout feature

There are times when an owner will reimburse me outside of the statement period. There is no way to record a payment without creating a statement and if I create a statement I only get a one and done…

(Posted Jun 27, 2026 1:17 PM)

General Help and Questions » Vrbo not syncing to inbox

Thanks for letting me know it isn’t on my end!

(Posted Jan 28, 2026 10:33 AM)

General Help and Questions » Vrbo not syncing to inbox

For some reason all my messages are not syncing to my inbox.  This seemed to start this weekend. Even when I refresh my page I am not seeing it.  They are coming into my email mailbox but not the mes…

(Posted Jan 27, 2026 1:52 PM)

General Help and Questions » Sending a contact email with template

I have recently manually added some contacts that I have received via my META biz platform. I would like to send them an email through the template system. I cannot figure out if this is possible or …

(Posted Jul 26, 2025 11:17 AM)

Feature Requests » Change the way "bunk beds" are designated.

It would be useful if in the ROOM section where we put in the bed counts in each bedroom, if we could check a box that indicates "this is a bunk bed" instead of adding a number count.  That sound…

(Posted Mar 11, 2025 4:02 PM)

General Help and Questions » Where to set default rate

I know I have set a base minimum rate somewhere without having to do the season rate. Maybe the base is different?

(Posted Feb 17, 2025 8:17 AM)

General Help and Questions » Where to set default rate

For the life of me I can't figure out where to set the default rate for my properties!!

(Posted Feb 16, 2025 9:45 PM)

Introduce Yourself! » Help with API tax setting

I use My Lodge tax to report all my earnings and taxes for me. I put a flat 14.25% on my direct bookings. I report all 14.25% to Avalara and I pay them to divide it up to the different jurisdictions.…

(Posted Jan 17, 2025 3:34 PM)

Introduce Yourself! » Help with API tax setting

"Airbnb supports custom taxes for this property, but taxes in OwnerRez are missing the Airbnb passthrough tax fields. To be used as a custom Airbnb tax, Type, Business Tax Id, Registration Number, an…

(Posted Jan 16, 2025 8:25 PM)

General Help and Questions » How to set rates across all platforms?

Thank you. I need to do a deep dive into the API integrations. For some reason they scare me! 😝 I’m doing something that basically works for me albeit a very arduous system but worried if I apply th…

(Posted Jan 14, 2025 2:57 PM)

General Help and Questions » How to set rates across all platforms?

I have been using OR for 4 years now and I do really love all the possibilities it offers.  However, I know I must only be scratching the surface with the options.  I absolutely hate setting rates fo…

(Posted Jan 12, 2025 1:07 PM)

Feature Requests » Allow using custom fields in channel rules

I am trying to add a pet policy agreement for signing into my legal agreements and I see you have figured out a way to do that with the custom fields option (which I am just starting to learn about).…

(Posted Nov 5, 2024 1:24 PM)

Introduce Yourself! » Fully obstructed

I just received this message that one of my bookings for next May shows fully obstructed. I’ve been using this platform for 2 years and never have I seen this.  it is an Airbnb booking if that matter…

(Posted May 8, 2024 8:28 AM)

General Help and Questions » VRBO Trigger Won't Send Message

Are there ever any training seminars for doing the api integrations? It just makes me nervous 😬

(Posted Mar 30, 2024 10:35 AM)

General Help and Questions » VRBO Trigger Won't Send Message

This is why I haven't integrated the API.  It seems like I will lose some personalizing capabilities. Right now I import their contact information manually and then push out my rental agreement conta…

(Posted Mar 29, 2024 11:28 AM)

General Help and Questions » Adding signing option in uploaded legal doc

After I  upload my doc how to make it so it can be digitally or e signed?

(Posted Feb 13, 2024 12:43 PM)