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Becca B

Member for 3 years
22 posts
Topic

Feature Requests » Ability for guests to see last 4 digits of credit card on file

Guests should be able to see the last 4 digits of the credit card on file for their scheduled final payment and security deposit by having the ability to tag that in a template email and/or using inc…

(Posted May 6, 2026 8:54 PM)

General Help and Questions » Confirm & Pay Form

Thank you! That fixed my check issue.  One follow up question related to my screenshot, I see it says "Discount: Applied" even when there is no discount on the guest's charges. Is that error goin…

(Posted Apr 29, 2026 12:42 PM)

General Help and Questions » Confirm & Pay Form

Another question --  I'm using the BUPAY link from a template email to send guests here to make changes to their final payment if desired. However, I've noticed it says 1st payment (due now) whic…

(Posted Apr 25, 2026 11:29 PM)

General Help and Questions » Confirm & Pay Form

Where do I update this section on the Confirm & Pay form? Clearly missing the wording for step 1...  https://uc.orez.io/w/files/3190444640094324996562d7bb92ef2d

(Posted Apr 25, 2026 11:07 PM)

General Help and Questions » New Confirm & Pay Form

Thank you! I noticed I'm unable to bold anything or insert any coding into that form message. Will that be updated in the future?    Additionally, when checking out on this new Confirm & Pay …

(Posted Nov 14, 2025 9:04 PM)

General Help and Questions » New Confirm & Pay Form

Looking for some assistance! Where do you update the wording below Confirm & Pay on the new "confirm & pay form" that launched in the October update? Previously, we could alter the wording on the boo…

(Posted Nov 14, 2025 1:37 PM)

Feature Requests » Simple "Print PDF Receipt" in Guest's Booking

The receipt that is sent is not a pdf.

(Posted Aug 16, 2025 4:52 PM)

Feature Requests » Simple "Print PDF Receipt" in Guest's Booking

Exactly what I’m hoping for! Clear, simply, and professional.

(Posted Jun 9, 2025 10:16 PM)

Feature Requests » Simple "Print PDF Receipt" in Guest's Booking

Still needing this receipt function. Owner Rez's menu change from the top bar to a drop down side bar has made printing a receipt even more difficult in some window views. Now, the side menu bar appe…

(Posted Aug 16, 2024 4:32 PM)

Feature Requests » Cancellation Policy: Refund X% is calculated on full amount for stay- rather than amount "paid to date"

I see Owner Rez (Ken) has closed most questions related to this topic and linked this specific forum, so I am putting my question here. I have a no refund policy. When a guest goes to book it says th…

(Posted Jun 8, 2024 12:37 PM)

Feature Requests » Simple "Print PDF Receipt" in Guest's Booking

I would like to reiterate how important creating a printable receipt feature is. I am still struggling to find a way to be able to print a receipt for my guests that shows both deposit and final paym…

(Posted May 6, 2024 4:12 PM)

Feature Requests » Grace Period is Incorrect

It would be significantly clearer to all guests if you would rephrase the third sentence to give this power to the business. For example: "The security deposit for this booking is due by Aug 21, …

(Posted Jan 30, 2024 8:33 PM)

Feature Requests » Simple "Print PDF Receipt" in Guest's Booking

So how would you print a customer a professional-looking receipt when asked, either for a transaction or all payments? Emailing is many times not applicable. I’ve found two ways and they don’t produc…

(Posted Jan 30, 2024 7:51 PM)

Feature Requests » Grace Period is Incorrect

The following non-editable "Grace Period" appears on a payment form when a guests selects "I will send a check in the mail".  "The security deposit for this booking is due by Aug 21, 2024. If it …

(Posted Jan 24, 2024 1:20 PM)

General Help and Questions » Editing the Grace Period on Forms

I just sent an email, please take a look as soon as possible. You will also see the autofilled grace period statement contains grammatical errors that need to be addressed.

(Posted Jan 22, 2024 10:54 AM)

General Help and Questions » Editing the Grace Period on Forms

Can you edit the Grace Period in the Payment Form? The Grace Period shows up on both the Payment form and the Security Deposit form. See below for what is autofilled. This Grace Period statement isn'…

(Posted Jan 21, 2024 10:37 PM)

Feature Requests » Simple "Print PDF Receipt" in Guest's Booking

I asked this question 4 days ago, it says that below my name. It says "joined January 2023", that's not when I asked the question. Printing a receipt from the Transaction does not allow for your l…

(Posted Jan 15, 2024 10:09 PM)

Feature Requests » Simple "Print PDF Receipt" in Guest's Booking

I actually just asked this a few days ago, I just switched all my rentals to Owner Rez. I guess their dating system is off on this forum. It's a pain to achieve getting a clear printable receipt and …

(Posted Jan 15, 2024 7:28 PM)

Feature Requests » Simple "Print PDF Receipt" in Guest's Booking

I'm looking for a button that would allow an admin to print a simple receipt for the guest. There are many scenarios where the receipt is asked for, just like at a hotel, and sending the receipt via …

(Posted Jan 11, 2024 7:55 PM)

Feature Requests » Create a PDF version of a Guest Invoice

Is there a way to simply print a guest's receipt? Searching the forum to find this solution...  For example, they want a paper copy of what is still owed.

(Posted Jan 4, 2024 9:53 PM)