| Topic | Posted |
|---|---|
Feature Requests » Allow Manual Security Deposit Received Status for Zelle/Offline PaymentsI use OwnerRez security deposits but frequently collect them outside of OwnerRez via Zelle to avoid processing fees and chargeback risk. Currently, when I receive a security deposit via Zelle and… (Posted Jun 20, 2026 4:00 PM) |
Jun 20, 2026 4:00 PM |
Feature Requests » Host chargeback protection auto evidenceThe only not ideal work around I have found is to charge refundable deposits instead of deposit holds. They are much harder to lose a chargeback on especially with a signed rental agreement. 🤷🏼♂️ … (Posted Jul 18, 2025 5:00 PM) |
Jul 18, 2025 5:00 PM |
Feature Requests » Host chargeback protection auto evidenceHi OwnerRez Team, I’d like to request a critical feature upgrade to better protect hosts from chargebacks on both direct and Airbnb-linked bookings: Automatically attach each gues… (Posted Jun 30, 2025 2:07 PM) |
Jun 30, 2025 2:07 PM |